What are the responsibilities and job description for the HIM Record Processing Team Lead position at Mount Desert Island Hospital?
Description
About MDI Hospital
Rooted in Community. Inspired by Care.
Mount Desert Island Hospital isn’t just a place where care is delivered — it’s where care begins, where it grows, and where it connects us all. Located in the heart of Bar Harbor, surrounded by the rugged beauty of Acadia National Park, MDI Hospital is deeply woven into the fabric of island life. We’re not just serving a community — we are the community.
A Place Where You Belong.
At MDI Hospital, every team member is more than a healthcare professional — they’re a neighbor, a friend, a familiar face in the grocery store or on the hiking trail. We believe that healing happens best when people feel seen, supported, and valued. That’s why we foster a workplace where everyone belongs, where voices are heard, and where your contributions truly matter.
Small Town Heart, Big Impact.
Though we serve a small, close-knit population, our reach is wide and our impact deep. We offer a full spectrum of care — from family medicine and behavioral health to emergency services and specialty care — all grounded in compassion and clinical excellence. Our partnerships with organizations like Penn Medicine and the MDI Biological Laboratory help us bring world-class resources to our rural setting.
A Culture of Connection.
We believe that wellness is a shared journey. Whether it’s through community wellness programs, school-based health initiatives, or simply taking the time to listen, we’re here to walk alongside our patients and each other. Our team is collaborative, mission-driven, and always ready to lend a hand — or an ear.
Come Grow With Us.
Working at MDI Hospital means being part of something bigger than yourself. It means joining a team that values your well-being, supports your growth, and celebrates your unique strengths. Whether you’re new to the island or have called it home for years, you’ll find a place here — not just to work, but to belong.
Summary:
The HIM Records Processing Team Lead is responsible for overseeing day-to-day front-end HIM record processes and providing leadership to the records processing team. This role ensures timely and accurate release of medical information, supports process improvement initiatives, and promotes a collaborative team environment. The Team Lead works closely with the HIMS Revenue Cycle Operations Manager to maintain compliance and operational excellence in alignment with MDI Hospital’s Integrated Care Philosophy.
Benefits:
MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award-winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign-on bonus and relocation assistance.
EEO Statement:
MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics protected by applicable state and local non-discrimination laws.
Requirements
Education, Training, and Certifications
- High school diploma or equivalent required
- Health Information Technology education preferred
- RHIT certification preferred or willingness to obtain within 1 year of hire
Experience Required
- 3–5 years of experience in Release of Medical Information or clerical support in a medical office environment
- Proven team leadership experience with a focus on positive outcomes
Special Requirements
- Strong communication and interpersonal skills
- Ability to identify and execute process improvement initiatives
- Independent problem-solving skills with minimal supervision
Cognitive and Physical Requirements
- Emotional maturity and ability to perform under stress
- Light lifting, bending, stooping, and reaching
- Ability to sit, stand, and walk for up to eight hours per day
- Extended periods of sitting and use of visual display terminals (VDT)
- Hand/eye coordination for typing and data entry
Work Environment
- Standard office environment
