What are the responsibilities and job description for the Program Manager - Provider Onboarding and Retention position at Mount Carmel Health System?
Employment Type
Full time
Shift
Description:
Program Manager Provider Onboarding and Retention
Position Purpose
The Program Manager Provider Onboarding & Retention is responsible for the design, execution, and continuous improvement of onboarding and retention programs for physicians and Advanced Practice Providers (APPs). This role ensures a seamless transition from hire to practice integration while developing strategies that enhance provider engagement, satisfaction, and long-term retention. The Program Manager partners closely with recruitment, credentialing, operations, medical staff leadership, and human resources to deliver a consistent, high-quality provider experience.
Minimum Requirements
Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement starting on day one.
RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
Relocation assistance (geographic and position restrictions apply).
Employee Referral Rewards program.
Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
Ministry/Facility Information
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full time
Shift
Description:
Program Manager Provider Onboarding and Retention
Position Purpose
The Program Manager Provider Onboarding & Retention is responsible for the design, execution, and continuous improvement of onboarding and retention programs for physicians and Advanced Practice Providers (APPs). This role ensures a seamless transition from hire to practice integration while developing strategies that enhance provider engagement, satisfaction, and long-term retention. The Program Manager partners closely with recruitment, credentialing, operations, medical staff leadership, and human resources to deliver a consistent, high-quality provider experience.
Minimum Requirements
- Education: Bachelor’s degree in healthcare administration, human resources, business administration, or a related field. Masters Degree or equivalent business degree with clinical experience preferred.
- License / Certification: As required by discipline
- Experience: 5 years of experience in healthcare operations, provider onboarding, provider relations, HR, or program management; experience in physician or APP onboarding, retention, or medical staff operations, familiarity with credentialing, licensing, and medical staff processes and experience working in a matrixed healthcare organization
- Effective communication skills
Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement starting on day one.
RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
Relocation assistance (geographic and position restrictions apply).
Employee Referral Rewards program.
Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
Ministry/Facility Information
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.