Demo

Director, Patient Care Services - Emergency Department

Mount Carmel Health System
Westerville, OH Full Time
POSTED ON 10/30/2026
AVAILABLE BEFORE 11/27/2026
Employment Type

Full time

Shift

Day Shift

Description

In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team to provide administrative support and direction to a group of managers within Patient Care Services. Responsible for quality and standards of patient care, performance improvement, program management, business operations, budget and resource utilization, and management development for designated areas. Functions within the standards, policies, procedures and guidelines of the Organization.

What the Director of Patient Care Services - Emergency Department will need:

  • Graduate of an accredited school of nursing; BSN Required
  • Current license to practice as a Registered Nurse in the State of Ohio
  • Master's in Nursing, Healthcare, Business or Related Field Required.
  • Prior ED nursing and/or Leadership Experience Preferred.
  • Prior Director and Change Management Experience Preferred.

What the Director of Patient Care Services - Emergency Department will do:

  • Drive Evidence-Based/Best Practice
  • Work collaboratively with physicians/surgeons/pulmonologists for cardiac, medical and surgical care services.
  • Develop and support nursing services leadership
  • Develop strategy and implementation plan for positive patient experience and colleague engagement
  • Operationalize organizational initiatives and present to front line
  • Succession planning
  • Ensure efficient operation within productivity measures while staying current with changing dynamics
  • Align with other system leadership to develop strong working relationships
  • Work with senior leadership

Why Mount Carmel?

With five hospitals, over 60 free-standing outpatient clinics, a college of nursing, a Medicare Advantage plan, and extensive outreach and community wellness programs, Mount Carmel Health System serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of Trinity Health, one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.

We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.

What We Offer

  • Competitive compensation and benefits packages including medical, dental, and vision coverage
  • Retirement savings account with employer match starting on day one
  • Generous paid time off programs
  • Employee recognition incentive program
  • Tuition/professional development reimbursement
  • Discounted tuition and enrollment opportunities' at the Mount Carmel College of Nursing

Why Columbus?

The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest – ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at www.experiencecolumbus.com!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Salary.com Estimation for Director, Patient Care Services - Emergency Department in Westerville, OH
$150,486 to $194,827
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