Automotive Repair Office Manager

Overview

Join our dynamic automotive repair office team as an Office Manager, where you'll lead the administrative operations that keep our service center running smoothly and efficiently. This vital role combines organizational expertise with exceptional communication skills to ensure seamless daily workflows, outstanding customer service, and effective team management. As the cornerstone of our office environment, you'll oversee scheduling, vendor relationships, bookkeeping, and personnel coordination—all while fostering a positive and productive workplace atmosphere. Your energetic approach will drive operational excellence and elevate the customer experience at every touchpoint.

Responsibilities

• Manage daily office operations, including scheduling appointments, coordinating repair timelines, and maintaining an organized front desk environment
• Oversee vendor management by liaising with parts suppliers, service providers, and other external partners to ensure timely deliveries and quality service
• Handle bookkeeping and accounting tasks using QuickBooks or similar financial software to manage invoices, payments, payroll, and expense tracking
• Maintain accurate records of customer interactions, repair orders, billing information, and confidential company data with strict attention to detail
• Coordinate human resources functions such as onboarding new employees, managing employee files, and ensuring compliance with workplace policies
• Utilize Microsoft Office tools and spreadsheets for budgeting, reporting, scheduling, and data analysis to support informed decision-making
• Manage office supplies inventory and oversee filing systems to ensure a well-organized workspace that promotes efficiency
• Implement effective communication strategies via multi-line phone systems and client communication channels to enhance customer satisfaction
• Support event planning for staff meetings or community outreach initiatives that promote team engagement and brand visibility

Experience

• Proven supervisory experience in an office or administrative environment within the automotive repair industry or a related field
• Strong proficiency in QuickBooks or comparable accounting software for bookkeeping and payroll management
• Demonstrated expertise in schedule management and vendor relations to streamline operations and foster reliable partnerships
• Extensive clerical experience including filing systems, multi-line phone handling, calendar management, and front desk duties
• Excellent communication skills with the ability to handle confidential information discreetly while providing exceptional customer service
• Familiarity with human resources practices such as onboarding, training & development programs, and employee recordkeeping
• Technical proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with experience using financial or accounting software for office management tasks
• Ability to multitask effectively in a fast-paced environment while maintaining organizational accuracy and attention to detail

Embark on a rewarding career where your leadership fuels operational success! We’re dedicated to supporting your growth through ongoing training & development opportunities while fostering a collaborative work environment. Join us in delivering top-tier automotive service experiences—your energy makes all the difference!

Pay: $12.00 - $18.00 per hour

Work Location: In person

Salary : $12 - $18