Service Technician (Draper)

Service Technician

The Service Technician is responsible for performing vehicle repairs and maintenance in accordance with dealer and factory standards. This role requires attention to detail, a commitment to quality, and a dedication to getting the job done right the first time. While not directly interacting with customers, the Technician plays a key role in supporting sales by identifying additional service opportunities and communicating them to the service team. A strong focus on fostering a positive, service-driven environment is essential, ensuring that every action contributes to both customer satisfaction and dealership success.

Key Responsibilities:

• Retrieve repair orders from the Service Writers and bring them to the technician bay.
• Diagnose vehicle malfunctions and inform the parts department of required components; save and tag parts as needed for warranty claims or customer requests.
• Perform repairs efficiently and accurately, in compliance with dealership and factory standards.
• Inspect vehicles to identify any additional safety or service needs.
• Immediately notify the service writer of any additional required work, unnecessary repairs, or potential delays in completion of the work order.
• Accurately document all work performed.
• Road-test vehicles upon completion of repairs (as needed).
• Ensure that customers’ units are kept clean and protected from cosmetic damage.
• Attend factory-sponsored training classes and be familiar with factory technical bulletins.
• Keep the shop area neat and clean and be able to account for all dealership- owned tools.
• Understand and follow federal, state and local regulations, including proper disposal of hazardous materials.
• Perform other duties as assigned by the Service Manager.

Qualifications:

• Passion for powersports and extensive knowledge of repairs to various powersports brands such as Polaris, Indian, Can-Am, Yamaha, CF Moto, and Kawasaki.
• Self-motivated with the ability to work independently and collaboratively in a team environment.
• Experience with Lightspeed or similar point-of-sale software, or the ability to learn new systems quickly.
• Must supply and maintain your own tools.
• Physical fitness and the ability to lift a minimum of 50 lbs
• Able to bend, lift and twist if needed

Requirements:

• Supply and maintain your own tools.
• Current valid driver’s license.
• Clean driving record, no blemishes.
• Experience driving both manual and automatic vehicles. 

Job Details:

• Job Type: Full-time
• Compensation: Depends On Experience
• Work Location: Onsite
• Remote Work: Not available