What are the responsibilities and job description for the Director Of Operations & Programs position at Motivated And Empowered Inc?
Compensation: $55,000 annually
Status: Full-time; leadership; exempt status to be confirmed by HR/payroll professional
ME Inc. is hiring a Director of Operations & Programs to serve as the agency's daily operational leader. The ideal candidate is structured,
direct, compassionate, deadline-driven, and able to supervise staff, manage program execution, oversee accountability, support Medicaid
readiness, and protect the CEO from being pulled into every daily issue.
Key Responsibilities:
- Supervise staff, assign priorities, monitor deadlines, and hold team members accountable.
- Lead weekly staff meetings, weekly leadership huddles, and weekly written updates to the CEO.
- Oversee program calendars, staff schedules, office coverage, event staffing, and day-to-day workflow.
- Track staff performance, missed deadlines, attendance concerns, and corrective-action needs in partnership with HR.
- Ensure programs are executed, documented, and measured according to grant, contract, and Medicaid expectations.
- Maintain agency dashboards for intake, case management, workforce, community engagement, billing readiness, and staffing.
Qualifications:
- 3 years of nonprofit, behavioral health, social service, or program operations leadership preferred.
- Experience supervising staff, managing grants/contracts, building systems, and tracking outcomes.
- Strong written communication, documentation, conflict resolution, and project management skills.
- Comfortable using Google Workspace, spreadsheets, project management systems, and client-service trackers.
Salary : $55,000