What are the responsibilities and job description for the AV Testing Operations Supervisor position at Motional?
Motional's Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city's grid system of roads and being one of America's "smart cities" allows for extensive research and development testing.
The AV Testing Operations Supervisor partners with Operations leadership to develop and implement best practices and protocols for Testing Operators. They serve as the primary point of contact for Testing Operators when issues arise, providing strategic and efficient resolution. Through coordination with Engineering, L&D, Safety, and Operations departments, Supervisors identify and secure the resources necessary for effective daily operations.
The AV Testing Operations Supervisor manages team member time-off requests while minimizing impact on testing operations, ensures adherence to test scheduling protocols, and oversees daily performance of Testing Operators. They address performance deficiencies through targeted coaching, attendance management, and constructive feedback to maintain alignment with company policies, standards, and departmental expectations. Supervisors conduct bi-weekly reviews and bi-annual/annual performance evaluations to support team growth and development.
What you'll do:
- Schedule Testing Operators and assign vehicles in coordination with AV Testing Operations Fleet Coordinators and AV Testing Operations Managers
- Coordinate within AV Testing Operations to conduct and complete daily/weekly testing activities
- Provide Testing Operators with current and accurate information regarding vehicle allocation and software bundle requirements
- Review Dev Tickets (DTs) for discrepancies and safety concerns prior to scheduling
- Ingest and review DriveLogs in coordination with the Triage Team as applicable
- Collect, track, and analyze trend information essential for daily vehicle testing operations
- Lead specialized group projects, including coordination of high-level internal and external vehicle demonstrations
- Oversee daily shift execution of operations safety protocols/procedures in accordance with Safety policy
- Conduct basic AV system troubleshooting and facilitate Quick Action Reporting procedures in coordination with Fleet Supervisors and Vehicle Integration Engineers
- Review in-vehicle dash camera footage
- Attend daily briefings via Zoom or in-person
- Review weekly feedback submissions
- Provide job coaching and professional development for Testing Operators
- Conduct performance reviews/evaluations and address Testing Operator performance issues through appropriate interventions
- Approve and manage time-off requests
- Complete additional duties as assigned
What we're looking for:
- Comprehensive understanding of daily/weekly testing processes and procedures
- Proven experience in supervisory or leadership roles
- Excellent verbal and written communication skills
- Demonstrated ability to delegate tasks effectively
- Flexibility to work garage and office environments as required
- Proficiency with Jira and Confluence applications
- Ability to provide constructive feedback across various test types to Development Teams
- Solid understanding of testing procedures conducted on test vehicles (DTs, VVR, VBS, etc.)
- Previous supervisory or management experience
- Proven management experience leading large Testing Operator teams (50 ) to ensure efficient daily execution of scheduled missions
- Excellent proficiency in Microsoft Office and G-Suite applications
- Strong task management and organizational skills
- Experience in automotive industry or fleet operations
- Basic knowledge of Linux and scripting languages
- Ability to thrive and make calculated decisions in fast-paced environments and meet short-notice deadlines
- Flexibility to work varied shifts and extended hours during peak testing periods
- Valid driver's license required
- High school diploma or equivalent required
Preferred qualifications (not required):
- Associate or Bachelor's degree in Engineering, Physics, Science, or related field
- Hands-on experience working in Linux environments
- Data analysis and interpretation experience
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand and at times for long periods; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and move up to 50 pounds.
Working Environment:
The work environment characteristics described here represent those a team member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly exposed to outside weather conditions, road conditions, and pedestrian traffic. The team member is regularly exposed to mechanical and computer parts. The team member is occasionally exposed to fumes and airborne particles. The noise level in the environment is low to moderate.
Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We're driven by something more.
Our journey is always people first.
We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.
Higher purpose, greater impact.
We're creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it's not only good for our business, it's the right thing to do.
Scale up, not starting up.
Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We're driven to scale; we're moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.
Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Instagram and YouTube.
Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.
