What are the responsibilities and job description for the Service Designer position at Motion Recruitment?
Our client, a leader in financial tax software, is looking to hire a Service Designer. This is a hybrid role that will be onsite 3x per week in Mountain View, CA.
*This job is a 6-month W2 contract role with benefits & paid holidays!*
As a Service Designer, you will be responsible for leading the scoping, planning, and delivery of service design projects for mid-market customers. You'll have the chance to bring your expertise in Service Design to drive vision and strategy for a fast-paced, multi-faceted environment in the SaaS world!
What You'll Be Doing
- Design experience or ecosystem maps, user journeys and service blueprints, interaction models, process flows, storyboards, and prototypes
- Clearly articulate an end-to-end service and experience to teams across the organization to achieve broad understanding, buy-in, and alignment
- Identify common patterns and behaviors across services, using this information to create durable and reusable solutions
- Foster strong cross-functional relationships with the research and design teams and other units such as service experience management, business system analytics, product management, and service delivery
Required Skills & Experience
- 8 years of experience in Interaction Design, Product Design, Service Design or related field
- Working knowledge of designing in Figma, Sketch, and/or the Adobe Suite (InDesign, Photoshop, etc.).
- Experience with collaboration tools such as Figjam, Miro, or Mural
- Must have a creative online portfolio that demonstrates your strengths in service design!
Desired Skills & Experience
- Bachelor's Degree in Human Interaction Design, Product Design, or relevant field
- Prior experience in the tech, SaaS, or FinTech industries!
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Salary : $60 - $68