What are the responsibilities and job description for the Searcher position at Motion Recruitment?
Job Title: Searcher – Search & Retrieval Services
Location: Trenton, NJ 08618 (100% Onsite)
Duration: 3 Months (Possible Extension or Conversion)
Job Description
We are seeking a detail-oriented Searcher to support Search & Retrieval Services for clients within the title, legal, and lending industries. This role requires working independently to fulfill litigation search requests accurately and within defined turnaround times while delivering excellent customer service.
Key Responsibilities
Location: Trenton, NJ 08618 (100% Onsite)
Duration: 3 Months (Possible Extension or Conversion)
Job Description
We are seeking a detail-oriented Searcher to support Search & Retrieval Services for clients within the title, legal, and lending industries. This role requires working independently to fulfill litigation search requests accurately and within defined turnaround times while delivering excellent customer service.
Key Responsibilities
- Conduct litigation and public record searches using proprietary databases (SIS) and state/local government websites
- Process and manage orders independently while adhering to established turnaround times (24–72 hours)
- Update order status accurately within the OMS system throughout the search lifecycle
- Prepare, review, and deliver comprehensive search reports based on client instructions
- Communicate proactively with clients regarding order status, delays, or issues
- Respond promptly to client inquiries and resend searches as requested
- Maintain a high level of accuracy and quality in all search results and reports
- Coordinate and communicate with vendors to support order fulfillment
- Provide exceptional customer service and build strong client rapport
- Assist team members across departments during high-volume periods as needed
- Minimum 5 years of experience in an office or professional services environment
- Strong verbal and written communication skills with professional phone etiquette
- Excellent attention to detail and ability to maintain accuracy under deadlines
- Strong research, data collection, and analytical skills
- Ability to identify issues, analyze information, and develop effective solutions
- Proven ability to manage difficult or sensitive customer situations professionally
- Customer-focused mindset with a commitment to meeting service expectations
- Ability to work independently as well as collaboratively in a team environment
- Comfortable using multiple systems and online databases