What are the responsibilities and job description for the RF Communications Field Service Technician II position at Motion Recruitment?
Our client is an American technology, communications, and security company focused on mission-critical communications. We have an opening for a mid-level RF Communications Field Technician
Location: 36th Street Long Island City, NY 11101
Contract Duration: Contract-to-Hire (6 Months)
Work Schedule: M-F, 8 AM - 4:30 PM 10% On-Call Rotation (On call hours are 4:30p - 8a)
Training Duration: 3 weeks before independent work
Position Overview
This role supports mission-critical public safety communications systems, focusing on diagnosing and resolving RF interference and wireless communication issues. The technician will work directly with customers across NYC to maintain, optimize, and troubleshoot LMR, LTE, GPS, and other wireless systems vital to emergency response operations.
What You Will Be Doing
Does travel involve driving more than 30%? yes
Will this resource drive a company vehicle? yes
Will this resource drive a company-hosted vehicle (like a rental car or van under Motorola's name)? No
Will this resource use their own vehicle to travel to multiple locations? No
Top Contributions in First 90-120 Days
Location: 36th Street Long Island City, NY 11101
Contract Duration: Contract-to-Hire (6 Months)
Work Schedule: M-F, 8 AM - 4:30 PM 10% On-Call Rotation (On call hours are 4:30p - 8a)
Training Duration: 3 weeks before independent work
Position Overview
This role supports mission-critical public safety communications systems, focusing on diagnosing and resolving RF interference and wireless communication issues. The technician will work directly with customers across NYC to maintain, optimize, and troubleshoot LMR, LTE, GPS, and other wireless systems vital to emergency response operations.
What You Will Be Doing
- Diagnose and resolve RF interference and wireless communication disruptions.
- Perform field installation, maintenance, and service of RF and IT network equipment.
- Troubleshoot radio/cellular coverage issues and base station/repeater connectivity.
- Identify and mitigate illegal jamming and other interference sources.
- Provide technical guidance to public safety agencies on RF interference response.
- Maintain and optimize RF and broadband systems, including software-driven electronics.
- Perform server hardware/software maintenance and network troubleshooting.
- Use diagnostic tools (e.g., spectrum analyzers, watt meters, FDRs) for system testing.
- Document maintenance activities and provide weekly performance reports.
- Collaborate with Engineering, Sales, and Project Management teams.
- Associate degree In an IT related Field and 3-7 years of experience in RF communications, wireless systems, or related fields.
- Strong understanding of RF interference, LMR, LTE, GPS, and wireless technologies.
- Proficiency in computer networking (LAN/WAN, routers, switches, firewalls).
- Hands-on experience with Motorola communications systems and diagnostic tools.
- Electronics training (2 years technical trade/military school) 2 years field experience.
- Strong communication, self-management, and customer service skills.
- Ability to work independently and respond to after-hours service calls.
- Experience with P25 systems and Motorola two-way radios.
- Familiarity with analog Motorola equipment and legacy LMR systems.
- Background in wired/wireless communication systems (public safety or commercial).
- Knowledge of public safety operations and emergency communication protocols.
Does travel involve driving more than 30%? yes
Will this resource drive a company vehicle? yes
Will this resource drive a company-hosted vehicle (like a rental car or van under Motorola's name)? No
Will this resource use their own vehicle to travel to multiple locations? No
Top Contributions in First 90-120 Days
- 90 Days: Complete PMs, master ticketing systems, finish online training, and learn key terminology.
- 120 Days: Demonstrate proficiency in independent fieldwork and system maintenance.
