What are the responsibilities and job description for the Merchant Services Onboarding Specialist position at Motion Recruitment?
Overview:
We are seeking a detail-oriented Payments Operations Specialist to support high-volume transaction processing within a financial services environment. This role is focused on the back-end movement of money, including payment processing, transaction flow, and settlement activities. The ideal candidate will have experience within a bank, financial institution, or payment processor and thrive in a structured, high-volume, data-driven environment.
Key Responsibilities:
- Process and manage high-volume payment transactions, ensuring accuracy and timeliness
- Support end-to-end transaction flow, including settlement, acquiring, and movement of funds between banks and merchants
- Own and manage daily processing queues, maintaining productivity and quality standards
- Perform detailed data entry and validation across multiple systems
- Support internal teams, including sales and account management, with backend operational tasks
- Assist with onboarding new accounts, including setup and data processing
- Review and resolve transaction discrepancies, including chargebacks and fraud-related items as needed
- Adhere to compliance, risk, and operational procedures within a regulated financial environment
Required Qualifications:
- Experience within a bank, financial institution, credit card company, or payment processor
- Background in payments operations, transaction processing, or financial data entry
- Proven ability to handle high-volume, repetitive processing work with strong attention to detail
- Experience owning a workflow or queue in a production-based environment
- Strong job stability and commitment to long-term employment
- Comfortable working in a structured environment with mandatory overtime as needed
Preferred Qualifications:
- Experience in merchant services, payment processing, or transaction “rails”
- Background in fraud, disputes, or chargeback processing
- Experience supporting sales or account teams in a back-office capacity
- Familiarity with customer onboarding and account setup processes
What We’re Looking For:
- Candidates who enjoy repetitive, process-driven work and take pride in accuracy
- Individuals with a strong understanding of financial processes and money movement
- Team players who can support internal stakeholders while managing independent workloads
- Professionals seeking a stable, long-term opportunity in a structured environment