What are the responsibilities and job description for the Help Desk Support/ IT Technician position at Motion Recruitment?
We are looking for a motivated and detail-oriented IT professional to join our team in Charlotte, NC. This full-time, on-site role provides an exciting opportunity to work in a dynamic IT environment, supporting end-users in a hands-on capacity. The position offers the chance to develop technical skills while contributing to the smooth operation of IT systems in a collaborative setting.
This role is perfect for someone with 1-3 years of experience looking to expand their career in IT. You'll play a crucial role in delivering exceptional technical support to our team, ensuring seamless operations of IT systems, and being a go-to resource for end-user troubleshooting and education. It's an opportunity to gain valuable experience while being part of a supportive and professional environment.
Required Skills & Experience
- 1-3 years of experience in a help desk or deskside support role.
- Proven ability to troubleshoot hardware and software issues.
- Strong communication and interpersonal skills.
- Familiarity with corporate network environments and VPN support.
- Experience managing IT inventory and documentation.
Desired Skills & Experience
What You Will Be Doing Tech Breakdown
Daily Responsibilities
The Offer
