What are the responsibilities and job description for the Customer Service Representative position at Motion Recruitment?
Location: Alpharetta, GA - Hybrid (in office 1-2x/month, pending in office scheduled activities and meetings) Schedule: Tuesday - Saturday
Job Description Summary:
• Provides timely responses to customer inquiries by telephone and/or email in an inbound/outbound service center, consistent with service and quality standards
• Processes customer orders, bills and accounts, and applications for service, maintenance and termination
• Troubleshoots and resolves customer complaints
• Works within established procedures with a moderate degree of supervision
• Work is process driven with expectation of mastery in short time period
• Limited prior relevant training or work experience required