Configuration Technician

Required Skills & Experience

• 1 years of technical experience.
• Able to lift up to 35 lbs. solo.
• Valid DL to drive the company van.
• Steel-toed shoes are required for safety areas.
• May be required to walk/sit/stand/crawl/kneel for extended periods.
• Excellent customer service skills and excellent written/verbal communication skills.
• Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily).
• Technical certifications.

What You Will Be Doing

• Preparing systems laptops for repair.
• Preparing old equipment for re-dispositioning and e-waste handling.
• Managing inventory counts and updating the peripheral tool daily.
• Load balancing equipment to different Client and non-Client sites.
• Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment.
• Ensuring all client inventory assets are stored and distributed in a clean and professional manner.
• Sending emails to clients for asset collection.
• Opportunities to train to move into a more technical role.
• Picking up surplus equipment from users.
• Pulling new orders that come in on Service Manager (ticketing system).
• Scrapping e-waste.
• Testing and cleaning laptops.
• Taking out trash/metal bins.