Application Analyst / Hybrid / Boston, MA

Opportunity Overview

We’re seeking an Application Analyst to support a mission-critical enterprise in Boston. This full-time contract role focuses on system analysis, application administration, and providing hands-on support for complex operational workflows. You’ll work in a hybrid environment while contributing to the smooth operation of key business processes.

Why This Role Is Exciting

This position provides exposure to a complex enterprise application and offers opportunities to grow your technical and functional expertise. Ideal candidates are problem-solvers who enjoy troubleshooting, collaborating with cross-functional teams, and driving system improvements. Flexible hybrid work and hands-on experience with specialized software make this a great growth opportunity.

Contract Duration: 12 Months

Required Skills & Experience

• Experience in system analysis, application administration, or application support
• Knowledge of enterprise scheduling, workforce, or operations management software
• Troubleshooting application issues and providing 2nd-level support
• User access provisioning and environment configuration experience
• Ability to perform ad-hoc queries and generate reports
• Strong communication, documentation, and customer service skills
  
  

Desired Skills & Experience

• Exposure to database management or batch process scheduling
• Knowledge of server or network infrastructure
• Experience creating runbooks, system guides, or technical documentation
• Participation in on-call support rotations
  
  

Tech Breakdown

What You Will Be Doing:

• 40% Enterprise Scheduling / Operations Software
• 20% Windows Server
• 20% Linux
• 20% Database Queries & Reporting
  
  

Daily Responsibilities

• 40% Hands-On Application Support and Configuration
• 30% Team Collaboration and Stakeholder Communication
• 20% Documentation and Reporting
  
  

Posted By: Dylan Dudones