What are the responsibilities and job description for the Quality Engineer position at Motion Automation Intelligence?
About the Company
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
About the Role
A detailed-oriented, passionate and dynamic individual is needed to be an integral part of our quality team to help drive product and process improvements. In this position, you'll collaborate with many functions of the organization – Engineering, Repairs, Assembly Operations, and Supply Chain. You will lead product investigations and data analysis to determine reasons for quality issues and escalations, facilitating actions to drive sustainable solutions that provide measurable long-term improvements.
Responsibilities
- Analyze customer complaints and investigate field failures - translate learnings into actionable engineering and consumer-facing solutions. You will represent the voice of the consumer and will coordinate corrective actions, follow-ups, and timely reporting.
- Support suppliers in 8D responses and regular quality resolution update meetings, including written investigation reports and review effectiveness of supplier corrective actions.
- Participate in product design reviews, FMEAs, quality and safety audits, review respective manufacturing and test documentation to ensure customer quality requirements or conformances are continually met.
- Leads issue tracker meetings with cross functional teams to discuss top issues and delegate corrective actions to cross functional team.
- Track all customer quality escalations and create accurate responses for customers to better understand our product, provide efficient responses and effective resolutions.
- Establish baseline factory KPI metrics (scrap, rework, FPY, etc.), and identify areas of opportunity for improvement assuring clearly documented identification, control, and disposition of nonconformities.
Qualifications
- Bachelor's Degree (or equivalent experience) in mechanical engineering, manufacturing engineering, electrical engineering or a related field.
- 3 years of related engineering experience, preferably at a manufacturing company.
Required Skills
- Exceptional analytical, problem solving, and root-cause analysis skills including FMEA, 8D, SPC and FACA.
- Ability to multi-task and handle tasks with competing priorities effectively.
- Demonstrated expertise to effectively communicate within all levels of the organization particularly regarding Corrective & Preventive Action (CAPA), customer complaints, and product improvement activities.
- Demonstrated understanding of product design change and document change control, product and process verification and validation methodologies, and manufacturing / production process control methodologies.
- Ability to work in a fast-paced, deadline driven, high impact environment.
Pay range and compensation package
$85,271 to $117,195
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Equal Opportunity Statement
Motion is committed to diversity and inclusivity.
Salary : $85,000 - $117,000