What are the responsibilities and job description for the Non-Profit Business Manager position at Mothers' Milk Bank?
Join a mission that saves the lives of premature and medically fragile infants. As the Business Manager at Mothers’ Milk Bank California (MMBCA), you will be at the heart of a purpose-driven organization, ensuring the financial strength and operational excellence that make life-saving donor milk accessible to the babies who need it most. This is a rare opportunity to combine strategic leadership with meaningful impact. The Business Manager oversees financial operations (AP/AR), vendor and contract management, shipping and logistics, technology systems, facilities, licensing, and business continuity planning. This position ensures smooth, compliant day-to-day operations while supporting budget development, monitoring, and annual organizational planning. About Mothers’ Milk Bank CaliforniaFounded in 1974, Mothers’ Milk Bank California is the nation’s oldest nonprofit milk bank. Our mission is to provide safe, pasteurized donor human milk to premature and medically fragile infants, giving them the best possible start in life. Every year, we partner with hospitals and families to ensure access to this life-saving resource. Learn more at https://mothersmilk.org Compensation & BenefitsSalary: $90,000–$100,000 annually (commensurate with experience)Benefits: Medical, dental, vision, disability, paid vacation and sick leave, 10 holidays, and a Simple Retirement Account. Work Environment & RequirementsOn-site position in San Jose, CAOccasional travel for meetings and conferencesSome evening and weekend workAbility to lift and move up to 30 pounds occasionallyValid driver’s license with a clean driving record Responsibilities: Financial ManagementPartner with the CEO and fiscal consultant to manage the annual audit.Maintain audit-ready documentation and ensure policies and SOPs meet regulatory standards.Lead the annual budgeting process and support department leads in developing accurate forecasts.Monitor the organizational budget and prepare monthly and quarterly financial reports.Oversee Accounts Payable and ensure timely, compliant processing of invoices and payments.Manage Accounts Receivable, including proactive follow-up to reduce aging AR.Analyze financial trends, prepare forecasts, and support long-range financial planning.Recommend pricing adjustments based on cost and utilization analyses.Ensure grant compliance, including tracking allowable expenses and preparing required documentation.Maintain strong internal financial controls Operations ManagementOversee daily business operations to improve efficiency, accuracy, and service reliability.Provide the CEO with timely data, analysis, and strategic operational recommendations.Oversee all vendor and contractor relationships across shipping carriers, inventory suppliers, facilities, technology partners, and equipment services.Refine workflows related to production, order fulfillment, and customer support.Manage shipping and logistics functions for timely and cost-effective delivery of donor milk; optimize packaging, dry ice usage, and shipping performance.Lead bulk purchasing strategy and identify cost-saving opportunities while maintaining service quality.Monitor shipping carrier contracts, rates, and performanceLead the annual planning cycle, ensuring alignment with goals, budgets, and performance metrics.Monitor progress on operational plans and ensure readiness for audits. Technology, Data Security & Business ContinuityOversee IT operations via the Operations Specialist and external partners.Maintain HIPAA compliance, access controls, data security, and backup systems.Identify technology solutions that improve workflow, automation, and system integration.Lead annual review and testing of the Business Continuity Plan. Administrative ManagementServe as a key member of the leadership team and support cross-departmental coordination.Manage administrative systems for expense reporting, approvals, budget tracking, planning, and performance evaluation.Ensure timely procurement, renewals, service agreements, and insurance compliance.Manage and renew all required licenses and registrations (FDA, CDPH, business licenses, etc.).Ensure compliance with federal, state, and local regulations related to milk banking, operations, shipping, and data privacy.Supervise the Accountant, Recipient Coordinator, IT/Operations Specialist, Logistics Lead, and Shipping Coordinator; manage the Financial Consultant. Qualifications:Strong commitment to Mothers’ Milk Bank’s mission.Bachelor’s degree in business administration, nonprofit management, finance, or related field (required).Minimum of 5 years of experience in nonprofit or healthcare business operations.Strong knowledge of compliance, audit, grants management, and vendor contracting.Proficiency with QuickBooks, Google Workspace, Microsoft Excel, and audit portals.Familiarity with HIPAA or healthcare data privacy regulations is a plus.Demonstrated project management and multitasking skills in fast-paced environments.Experience supervising staff and collaborating across teams.Excellent organizational, problem-solving, and communication skills. To Apply:Interested candidates should submit a resume and cover letter to mothersmilkbankcareers@gmail.com Mother’s Milk Bank California is an Equal Opportunity Employer and is committed to creating an environment of equity and inclusion. Recruiting and retaining a diverse workforce is a high priority; people of all identities, backgrounds, and cultures are encouraged to apply. Company DescriptionFounded in 1974, Mothers’ Milk Bank California is the nation’s oldest nonprofit milk bank. Our mission is to provide safe, pasteurized donor human milk to premature and medically fragile infants, giving them the best possible start in life. Every year, we partner with hospitals and families to ensure access to this life-saving resource. Learn more at https://mothersmilk.org
Salary : $90,000 - $100,000