What are the responsibilities and job description for the Future Opening: Outreach Coordinator position at MOTHERLY INTERCESSION INC?
The Coordinator, Community Outreach is hired by Program Administrator with the approval of the Executive Director (ED) and works to implement the outreach objectives established by the agency.
The Coordinator of Community Outreach should have a basic knowledge of the role and purpose of nonprofit organizations and have a clear understanding of the agency’s mission and work. The Program Coordinator must be someone who will bring awareness and appreciation of the organization and its programs to the community at large. The Coordinator for Community Outreach should be able to engage with others in a collaborative and open-minded way to ensure the programs’ successes.
The following describes the general nature of work to be performed but is not an exhaustive list. The Board of Directors reserves the right to revise the duties and responsibilities of this position at any time at its sole discretion.
This position is grant-funded under a contract with a partner agency and therefore may be subject to annual funding decisions.
Duties and Responsibilities
1. Client Recruitment and Retention
a. Works on recruiting and retaining clients of Genesee Health Plan, and the Motherly Intercession RACS Program and Strengthening Incarcerated Families (SIF)
b. Refers clients appropriately who qualify for GHP to ensure they have health care coverage.
c. Raises awareness about the availability and scope of Motherly Intercession programs; meeting with clients in the jail as well as to potential referrals and caregivers who are not incarcerated.
d. Helps facilitate the Parenting While Incarcerated (PWI) weekly groups.
e. Creates surveys to evaluate and get feedback about the PWI lessons and group sessions.
f. Assists potential clients in completing forms and applications as needed.
2. Program Coordination
a. The Community Outreach Coordinator will work with all staff to advocate and promote the agency and its programs.
b. Responsible for communications and outreach to various agencies, organizations, and individuals to recruit clients who could benefit from agency programs and services.
c. Serves as an ambassador and advocate for the agency including attendance at community events.
d. Following up with individuals who express an interest in services or programs.
e. Maintains data and demographic information on clients and potential clients. Analyzes and reports information as requested consistent with confidentiality requirements.
f. Adds new applications (students/families/caregivers) in master files.
g. Tracks program attendance, and survey results. Maintains files and reports as requested.
h. Creates process notes for Genesee Health Plan and Parenting While Incarcerated.
i. Responsible for providing information, and recommendations as requested, to the Director of Administration and Finance and others as directed.
j. Works to achieve annual organizational and individual goals and objectives as established by the agency.
k. Complies with the Personnel Policies and administer operational policies.
l. Maintains records and prepares reports as requested.
m. Provides support and assistance to other staff as requested.
3. Personnel
a. Complies with program policies and guidelines. Reviews and follows the Employee Handbook and if additional clarification is needed, takes the initiative to ask for additional information or direction.
b. Works collaboratively with other agency staff.
c. Pursues professional development to continuously learn new skills and update knowledge.
4. Other Essential Duties
a. Maintain effective and timely communication, both verbal and written, with the Director of Administrative and Finance.
b. Plan, organize and submit materials as requested in a clear, concise, and comprehensive manner.
c. Establish and maintain program quality and professionalism.
d. Marketing and maintain social media.
e. Assist with any other duties that’s needed.
Qualifications
Education
· A bachelor’s degree is desirable, or equivalent experience, preferably in nonprofit management, education, or a related and relevant field.
· Maintain current knowledge of recent developments in the field including local developments and national research and best practices.
Experience
· A minimum of one (1) year of experience working in a similar position, preferably in a nonprofit setting.
· Demonstrated knowledge of outreach strategies, tools, messages, and general marketing.
· Computer (including word processing, spreadsheets, data base management, and social media literacy.
· Demonstrated leadership and initiative in implementing a program.
· Able to exercise situational decision-making skills.
· Experience in writing and preparing reports is essential.
· Demonstrated dependability.
· Demonstrated ability to work with a wide range of people, developing and maintaining rapport with the supervisor, other staff, students, caregivers, staff at partner agencies, and others.
Core Competencies
· Excellent communication skills, verbal and written.
· Understanding of basic workplace behavior.
· Ability to understand the program and mission of the organization.
· Ability to continuously work within the program to promote the organization’s mission and helps it achieve its goals.
· Effective communication with multiple, diverse audiences using a variety of media; excellent verbal, written and presentation skills required.
· Demonstrated dependability, conscientiousness, accuracy, and reliability in work performance; availability and responsiveness when issues arise.
· Demonstrated ability to maintain detailed and accurate reports and documentation.
· Demonstrated Intercultural/multicultural proficiency
· Maintenance of appropriate confidentiality.
· Demonstrated composure, appearance, and attitude consistent with professional position.
· Energetic and willing to spend necessary time to do a good job.
Special Requirements
1) Must be able to work flexible hours including some evenings and weekends.
2) Resume and references.
3) Valid Michigan driver’s license
4) Proof of current automobile insurance
5) DMV printout
6) Must pass background check (federal, state, including DHS Central Registry)
7) Regularly required to sit, stand, and walk for long periods of time
8) Must be able to lift 25 lbs.
9) Routinely works in an office environment, normal levels of sound in the work place, with natural and artificial lighting.
10) Must be willing to travel locally for meetings and occasional travel statewide or nationally as required for professional development or agency business.
Compensation: $19.50 per hour
Our History
Motherly Intercession originated as a grass roots organization in 1999 by Shirley Cochran. She and her husband wanted to identify one family to support at Christmas. Shirley went into the Genesee County Jail in search of one mother who would not be home with her children at Christmas. She distributed an application among the incarcerated mothers and two weeks later received request for support from twenty three incarcerated mothers, which represented fifty eight children throughout Genesee County. Unable to select just one family, Shirley solicited assistance from thirteen friends and family members who helped to raise enough funds to support all of the families that year.
Upon completion of the service project, the group began to search for service providing agencies in the community to refer the families to for additional services. They quickly learned there were no agencies in Genesee County that specifically targeted this population, and realized the community had an enormous gap in service for the incarcerated families. Troubled by the magnitude of the problems the young innocent children were facing, the group changed their focus to the Children of Incarcerated Parents (CIP’S); Children who have a parent (Mother or Father) who is currently or was previously incarcerated. Motherly Intercession received its’ temporary 501C (3) status in 2001 and evolved to a formal nonprofit after receiving its’ permanent 501 C (3) April 20, 2006.
Upon completion of the service project, the group began to search for service providing agencies in the community to refer the families to for additional services. They quickly learned there were no agencies in Genesee County that specifically targeted this population, and realized the community had an enormous gap in service for the incarcerated families. Troubled by the magnitude of the problems the young innocent children were facing, the group changed their focus to the Children of Incarcerated Parents (CIP’S); Children who have a parent (Mother or Father) who is currently or was previously incarcerated. Motherly Intercession received its’ temporary 501C (3) status in 2001 and evolved to a formal nonprofit after receiving its’ permanent 501 C (3) April 20, 2006.
Our Mission
The mission of Motherly Intercession is to empower children, and foster a stronger community by preventing the cycle of inter-generational incarceration.
Our Vision
Motherly Intercession's vision is for children of incarcerated parents to realize their parents' destiny does not have to be their destiny, and start to chart a successful career path for themselves.
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