What are the responsibilities and job description for the Grocery/ Refrigeration Manager - Dana Point position at Mother's Market & Kitchen, Inc.?
The Grocery/Refrigeration Manager at Mother’s Market is responsible for overseeing all refrigerated, frozen and dry grocery sections to ensure optimal product quality, food safety, inventory accuracy, and exceptional guest experience. This role focuses on hands-on leadership, merchandising excellence, and a passion for natural and organic products consistent with Mother’s Market’s values.
Wage Range: $22-$30/hour
Benefits: Medical, dental, vision, life insurance, & in-store discounts
Key Responsibilities
Operations & Food Safety
- Ensure all refrigerated and frozen cases operate within required temperature and food safety standards.
- Monitor, document, and maintain compliance with local, state, and company food safety regulations.
- Respond promptly to refrigeration issues and coordinate with maintenance and service vendors as needed.
- Conduct regular inspections of equipment, product integrity, and cleanliness.
Merchandising & Inventory
- Oversee ordering, stocking, rotation, and presentation of refrigerated and frozen grocery products.
- Maintain accurate inventory levels, minimize shrink, and manage spoilage and product loss.
- Ensure proper signage, pricing accuracy, and attractive merchandising aligned with Mother’s Market standards.
- Support seasonal resets, promotions, and new product launches.
Leadership & Team Development
- Train, coach, and supervise team members assigned to refrigeration and frozen sections.
- Schedule staff appropriately to meet business needs while controlling labor costs.
- Foster a positive, respectful, and service-driven work environment.
- Lead by example with strong work ethic, professionalism, and customer engagement.
Customer Experience
- Deliver outstanding customer service by assisting guests with product questions, dietary needs, and recommendations.
- Address customer concerns related to product quality, availability, or temperature issues promptly and professionally.
- Promote Mother’s Market’s commitment to health, wellness, and sustainability.
Administrative & Reporting
- Complete required logs, temperature records, audits, and operational reports accurately and on time.
- Collaborate with store leadership on sales goals, shrink reduction, and operational improvements.
Qualifications
Required
- 2 years of experience in grocery, refrigeration, or food retail management.
- Strong knowledge of refrigerated and frozen food handling and food safety standards.
- Proven leadership and team-management experience.
- Ability to lift up to 50 lbs and work in cold environments for extended periods.
- Flexible availability, including weekends and holidays.
Preferred
- Experience in natural, organic, or specialty grocery retail.
- Passion for health, wellness, and sustainable food practices.
Skills & Competencies
- Strong organizational and time-management skills
- Attention to detail and problem-solving ability
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced retail environment
- Team-oriented leadership style
Benefits (may vary by position)
- Competitive hourly pay
- Employee discount on Mother’s Market products
- Flexible scheduling
- Opportunities for growth and advancement
- Supportive, mission-driven work environment
Physical Requirements
- Standing, walking, bending, and repetitive motions throughout the shift
- Lifting, carrying, and pushing up to 50 lbs
- Exposure to cold temperatures (refrigeration areas)
Why Work at Mother’s Market?
- Mission-driven company focused on health and wellness
- Supportive, team-oriented culture
- Opportunities for growth and development
- Employee discounts on organic food and wellness products
Equal Opportunity Employer
Mother’s Market is proud to be an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status
Salary : $22 - $30