What are the responsibilities and job description for the Host (Server) position at Mother Road Brewing Company?
Westward Route
Hosts provide Radical Hospitality, tell the Mother Road story, and curate a memorable craft beer experience for guests while performing routine duties. Hosts oversee the safety of the Tap Room and protect Hospitality On 66's liquor license.
Job Responsibilities
Radical Hospitality
Find ways to go above and beyond our guests' expectations
Connect with guests by remembering their names, preferences, and stories
Create community with regulars and welcome new guests
Display exceptional conversation etiquette
Craft Beer Experience
Apply Mother Road Beer knowledge to guest's palates and preferences
Basic draft maintenance and troubleshooting
Assist in beer quality by removing beer with quality issues and completing quality control forms
Tap Room Safety
Monitor Tap Room speech and interactions for harassment and sexual violence
Use ASBA Safer Bars training to curtail and de-escalate situations of harassment and sexual violence as an active bystander per Mother Road's Sexual Violence policy guidelines
Deny access and service to intoxicated persons, safely removing intoxicated guests
Adhering to Mother Road Policies; State & Federal Laws During Shift
Mother Road Tap Room Way
H66 Liquor Service Policy
H66 Handbook
H66 Employee and Guest Safety Protocol
General Tap Room SOPs, Opening and Closing Lists
Compliance with Arizona Title 4 Liquor Law, applicable Local and Federal Laws, and Coconino County Health Regulations.
General Admin, Other
Monitors Basecamp and provides daily shift update
Attendance at monthly meeting, and other critical meetings as directed by Director of Hospitality
All other tasks as assigned by the MOD or Director of Hospitality
Minimum Qualifications
Arizona Title 4 Basic Certification
Coconino County Food Handler's Card
ASBA Safer Bars Training
Cicerone Certified Beer Server
Required Abilities
Able to maneuver 165lbs and team lift 165lbs
Lift up to 35lbs independently from floor, at waist level, and above waist
Able to stand for 10 hours per day
Able to twist, crouch, bend, and stoop multiple times per day
Can understand and interpret Safety Data Sheets (SDS) and handle chemicals in a safe manner