What are the responsibilities and job description for the CR Support Operator position at Mother Parkers Tea & Coffee?
Who is Mother Parkers?
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100 years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!
The Role
In this role, you will support our Control Room Operations for green bean receiving, roasting, grinding, quality assurance, sanitation and general housekeeping, and preventive maintenance.
We Are Looking For Individuals Who Have The Flexibility To Work Varying Shifts, As Shift Times And Patterns Can Change Based On Business Needs. We Are Currently Hiring For The Below Shifts
While Mother Parkers welcomes all applications, we do not accept unsolicited resumes from employment agencies or search firms. Only those candidates who meet the minimum requirements will be contacted. Mother Parkers is committed to providing accommodation for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100 years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!
The Role
In this role, you will support our Control Room Operations for green bean receiving, roasting, grinding, quality assurance, sanitation and general housekeeping, and preventive maintenance.
We Are Looking For Individuals Who Have The Flexibility To Work Varying Shifts, As Shift Times And Patterns Can Change Based On Business Needs. We Are Currently Hiring For The Below Shifts
- Continental Day Shift: 6:00am - 6:30pm
- Continental Night Shift: 6:00pm - 6:30am
- Operate multi-function process control machinery through control panels, computer terminals and other control systems to roast, grind, and package food products.
- Observe gauges, computer printouts and video monitors to verify specified processing conditions and make adjustments to process variables such as roasting times, ingredient inputs, flow rates and temperature settings.
- Assist Control Room Operator in scheduling of receiving, roasting and grinding including quality parameters, managing bins to maximize capacity and production efficiency.
- Communicate issues in control room to Control Room Operator and other departments as necessary.
- Perform master sanitation, housekeeping, rework, and preventative maintenance duties as needed. Assist Control Room Operator with thermal cleaning of roaster, cleaning of pelletizer, and dust collection system cleaning.
- Coordinate and participate in changeovers of all types.
- Make minor repairs and/or adjustments to equipment as needed.
- Perform all quality assurance requirements and documentation including but not limited to color, moisture, density, grind analysis, and calibration of equipment.
- Perform and document all necessary HACCP checks.
- Provide relief to green bean operators when needed.
- Document film usage rejected materials and rework.
- Verify case counts at the completion of a run.
- Proficient in roasting and grinding operations.
- Overall knowledge of control room operations and sequence of events.
- Familiarity with process control machines and computer systems (i.e. PLC, SCADA, MES, sensors).
- Ability to quickly assess situations and make decisions under pressure (i.e. respond to control system alarms and alerts).
- Ability to follow written and oral instructions and communicate effectively with coworkers and supervisors.
- Proficient mathematical skills.
- Strong attention to detail and organizational skills.
- Ability to follow mandated safety procedures.
- Competitive Total Rewards package – health benefits coverage on day 1, employer matched retirement savings plans, optional Health or Wellness Spending Accounts.
- Employee discount program on our coffee and tea products.
- Annual Safety Shoes Program – your safety is our #1 priority.
- Tuition Assistance Program – we value continuous learning and self-development.
While Mother Parkers welcomes all applications, we do not accept unsolicited resumes from employment agencies or search firms. Only those candidates who meet the minimum requirements will be contacted. Mother Parkers is committed to providing accommodation for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.