Maintenance Staff

A comprehensive job description for Hotel Maintenance should balance technical skill with the "invisible" nature of the role—keeping everything running smoothly without disrupting the guest experience.

Here is a professional template you can adapt for your specific property.

Job Title: Hotel Maintenance TechnicianJob Summary

The Maintenance Technician is responsible for maintaining the physical integrity of the hotel at all times. This involves ensuring a safe, functional, and welcoming environment for guests and staff through proactive repairs, preventative maintenance, and rapid response to service requests.

Key Responsibilities

• General Repairs: Perform basic plumbing, electrical, HVAC, and carpentry repairs in guest rooms and common areas (e.g., fixing leaky faucets, replacing light fixtures, repairing drywall).
• Preventative Maintenance: Execute a scheduled "PM" program for guest rooms, including checking PTAC units, testing smoke detectors, and inspecting furniture/fixtures.
• Property Upkeep: Maintain the exterior of the building, including parking lot lighting, pool chemistry (if applicable), and basic landscaping or debris removal.
• Work Order Management: Respond promptly to guest-related maintenance requests and log all completed tasks in the hotel’s tracking system.
• Safety & Compliance: Ensure all fire safety equipment is operational and that the property meets local building codes and brand standards.

Required Skills & Qualifications

• Technical Knowledge: Proven experience in at least two core areas: HVAC, plumbing, electrical, or appliance repair.
• Problem-Solving: Ability to troubleshoot equipment failures and find cost-effective solutions.
• Physical Stamina: Ability to lift up to 50 lbs, climb ladders, and remain on your feet for extended shifts.
• Guest Service Mindset: A polite, professional demeanor when entering occupied guest rooms and working in public spaces.
• Availability: Willingness to work a flexible schedule, including weekends and "on-call" hours for emergencies.

Preferred Qualifications

• Previous experience in the hospitality or construction or apartment maintenance housing industry.

Internal Performance Metrics (For Management)Success in this role is measured by: Response Time: Completing guest-room work orders ASAP. Room Readiness: Reducing the number of "out-of-order" rooms due to maintenance issues. Standard Tools & Equipment Provided

• Basic hand tool kit and power drill.
• Digital volt/OHM meter.
• Uniform and PPE (Safety glasses, gloves).

Pay: $10.00 - $12.00 per hour

Work Location: In person

Salary : $10 - $12