What are the responsibilities and job description for the Front Desk Supervisor position at Motel 6 Inglewood?
Front Desk Agent / Supervisor Job Ad
Now Hiring: Front Desk Agent / Supervisor - Hotel
We are hiring a professional and reliable Front Desk Agent / Supervisor to join our hotel team.
This person will be one of the main faces of the property and will help ensure every guest receives
friendly, efficient, and professional service.
Responsibilities Include
- Greeting guests and handling check-ins/check-outs
- Managing reservations, phone calls, guest questions, and requests
- Resolving guest concerns professionally
- Coordinating with housekeeping and maintenance
- Monitoring room status, arrivals, departures, and no-shows
- Supporting and training front desk staff
- Following payment, deposit, cash, ID, and security procedures
- Maintaining a clean, professional front desk and lobby area
- Escalating serious issues to management when needed
Ideal Candidate
- Has hotel front desk or customer service experience
- Communicates clearly and professionally
- Is dependable, organized, and calm under pressure
- Can handle guest complaints without becoming emotional
- Is comfortable using computers and hotel systems
- Takes guest satisfaction and hotel security seriously
Schedule: Full-time. Must be available for hotel scheduling needs, including weekends and holidays
as needed. Pay: Based on experience. To Apply: Send your resume or work history, availability,
expected pay, and a short note about your hotel/customer service experience.
We are an equal opportunity employer.
Pay: $18.00 - $25.00 per hour
Work Location: In person
Salary : $18 - $25