What are the responsibilities and job description for the Front Desk Receptionist/Night Auditor position at Motel 6 Cleburne?
Overview
We are seeking a dedicated and professional Front Desk Clerk/Night Auditor to join our team in the hospitality industry. This role is essential in providing exceptional guest services and ensuring smooth operations during the night shift. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various tasks efficiently. If you have a passion for hospitality and enjoy working in a dynamic environment, we encourage you to apply.
Duties
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently while maintaining accurate guest records.
- Handle guest inquiries, requests, and complaints with professionalism and courtesy.
- Operate phone systems to manage incoming calls and provide information to guests.
- Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.
- Perform nightly audits of financial transactions and ensure all reports are accurate.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Uphold high standards of cleanliness and organization at the front desk area.
- Assist in managing reservations and coordinating guest services.
Experience
- Previous experience in front desk operations or guest services within the hospitality industry is preferred.
- Familiarity with hotel management software is advantageous.
- Strong phone etiquette skills are essential for effective communication with guests.
- Multilingual abilities are a plus, enhancing our ability to serve diverse clientele.
- A background in hospitality management or related fields will be beneficial for this role.
- Excellent interpersonal skills with a focus on guest relations are crucial for success.
Join our team as a Front Desk Clerk/Night Auditor and contribute to creating memorable experiences for our guests while developing your career in the hospitality sector.
Job Types: Full-time, Part-time
Pay: $9.00 - $11.00 per hour
Work Location: In person
Salary : $9 - $11