Lead Service Technician

About Us

MosquitoNix is a leading provider of mosquito control solutions. We are committed to creating comfortable, pest-free outdoor environments for our customers. Our team prides itself on delivering excellent service while upholding the highest standards of safety and professionalism.

Job Summary

We are seeking a dedicated MosquitoNix Lead Service Technician to join our growing team. In this role, you will apply mosquito treatments, install and maintain misting systems, and champion outstanding customer service. As a lead, you will also manage inventory, resolve customer escalations, and train and mentor new technicians. If you enjoy working outdoors, possess a keen attention to detail, and take pride in your work, we want to hear from you!

Responsibilities:

• Apply mosquito fogging treatments following recommended schedules and product label instructions.
• Apply pesticides to structures per schedule, safety procedures, and label instructions.
• Service and repair mosquito misting systems to ensure optimal performance.
• Assist with the installation of new mosquito misting systems when needed.
• Complete assigned service routes daily, ensuring timely and quality service.
• Respond promptly to customer service requests via phone or in-person, confirming scheduled services.
• Support existing or new product offerings by staying informed on new services and promotions.
• Update the Field App in accordance with standard operating procedures for work order completion.
• Use electrically and manually powered hand tools for securing components to various surfaces.
• Maintain all equipment, ensuring proper functionality and cleanliness.
• Promptly report any equipment malfunctions or damage to management.
• Track inventory levels of assigned materials and supplies, reporting needs to management.
• Drive a motor vehicle independently to service locations.
• Maintain a branded company vehicle by keeping it clean, organized, and professional in appearance.
• Ensure vehicle GPS is operational and follow routine maintenance schedules.
• Keep a clean driving record, adhering to all traffic laws and company policies.
• Comply with all safety SOPs and company policies at all times.
• Other duties as assigned.

Lead Technician Additional Responsibilities:

• Manage inventory ordering and control, ensuring vehicles are stocked, materials are tracked, and equipment is properly maintained.
• Handle customer escalations, resolving concerns promptly and professionally to retain accounts and promote long-term relationships.
• Train and mentor new technicians, reinforcing proper treatment protocols, routing, communication standards, and safety procedures

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Comfortable working outdoors in various weather conditions.
• Strong communication and customer service skills.
• Ability to lift/carry up to 50 lbs. and operate standard power tools.
• Previous experience in pest control or a similar field is a plus.
• Prior experience leading, training, or mentoring a team is strongly preferred.
• Self-motivated, detail-oriented, and able to work independently.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Company truck
• Fuel card
• Paid time off
• Tools provided

Work Location: In person

Salary : $23 - $28