What are the responsibilities and job description for the INSIDE SALES REPRESENTATIVE BILINGUAL ENG/ESP - Tampa Ybor City position at Mosquito Joe of Palm Beach and Tampa Bay?
Benefits:
We are looking for a results-driven Inside Sales Representative Bilingual (English / Spanish) responsible for generating and converting sales opportunities through both inbound and outbound call sales
This is a sales position, not a customer service position. Fluency in both English and Spanish is required. The job is on-site in Tampa (Ybor City), Monday to Friday, and half-day on Saturday.
The goal is to turn prospects into qualified opportunities, quotes, appointments, service bookings, and new customers through consistent Calls prospecting, follow-up, and sales conversations.
This position combines two key areas:
Inbound Sales: Manage and convert leads generated through digital advertising campaigns, website forms, Facebook, Instagram, WhatsApp, phone inquiries, and other marketing channels.
Outbound Sales: Proactively generate opportunities by making cold and warm calls, working prospect databases, reactivating previous leads, following up on pending quotes, and contacting inactive or former prospects.
The representative must be comfortable both responding to interested prospects and initiating sales conversations with people who have not recently contacted the company.
Key Responsibilities
You are confident handling both inbound and outbound sales, including warm leads and cold prospects. You are persistent with follow-up, organized, persuasive, comfortable working with databases and CRM systems, and motivated by measurable sales results.
You understand that the job is not simply to answer calls or messages. Your responsibility is to create opportunities, follow up consistently, and convert prospects into customers and revenue.
Important: Customer service experience alone does not meet the requirements for this position. Candidates must have proven experience in sales, telemarketing, prospecting, cold calling, or lead conversion.
- Bonus based on performance
- Competitive salary
- Free food & snacks
We are looking for a results-driven Inside Sales Representative Bilingual (English / Spanish) responsible for generating and converting sales opportunities through both inbound and outbound call sales
This is a sales position, not a customer service position. Fluency in both English and Spanish is required. The job is on-site in Tampa (Ybor City), Monday to Friday, and half-day on Saturday.
The goal is to turn prospects into qualified opportunities, quotes, appointments, service bookings, and new customers through consistent Calls prospecting, follow-up, and sales conversations.
This position combines two key areas:
Inbound Sales: Manage and convert leads generated through digital advertising campaigns, website forms, Facebook, Instagram, WhatsApp, phone inquiries, and other marketing channels.
Outbound Sales: Proactively generate opportunities by making cold and warm calls, working prospect databases, reactivating previous leads, following up on pending quotes, and contacting inactive or former prospects.
The representative must be comfortable both responding to interested prospects and initiating sales conversations with people who have not recently contacted the company.
Key Responsibilities
- Contact and follow up with new inbound leads quickly.
- Make outbound sales calls to cold and warm prospects.
- Work cold databases and assigned prospect lists consistently.
- Reactivate previous leads, inactive opportunities, and pending quotes.
- Qualify prospects based on their needs, location, property type, service needs, and purchase intent.
- Present services and clearly communicate their benefits and value.
- Handle sales objections related to price, timing, service frequency, and competitors.
- Follow up consistently with prospects who do not convert during the first interaction.
- Convert qualified prospects into quotes, appointments, service bookings, and new customers.
- Maintain accurate lead information, follow-ups, and sales activity in the CRM.
- Maintain an organized sales pipeline and meet established activity, conversion, and revenue goals.
- Fully bilingual in English and Spanish, with the ability to conduct complete sales conversations in both languages.
- At least 2 years of experience in telemarketing, phone sales, Inside Sales, outbound sales, appointment setting, SDR/BDR, or a sales-focused call center environment.
- Cold calling and prospect database experience required.
- Experience managing inbound digital leads strongly preferred.
- Strong sales, follow-up, negotiation, and objection-handling skills.
- Comfortable initiating conversations and asking for the sale.
- Experience using a CRM or lead management platform.
- Basic to intermediate Excel/spreadsheet skills.
- Strong communication skills by phone, SMS, email, and messaging platforms.
- Comfortable working with sales goals, conversion targets, and revenue KPIs.
You are confident handling both inbound and outbound sales, including warm leads and cold prospects. You are persistent with follow-up, organized, persuasive, comfortable working with databases and CRM systems, and motivated by measurable sales results.
You understand that the job is not simply to answer calls or messages. Your responsibility is to create opportunities, follow up consistently, and convert prospects into customers and revenue.
Important: Customer service experience alone does not meet the requirements for this position. Candidates must have proven experience in sales, telemarketing, prospecting, cold calling, or lead conversion.
Salary : $48,000 - $70,000