What are the responsibilities and job description for the Operations Manager position at MOSH?
Title: Operations Manager
Location: Los Angeles, CA (Hybrid)
Company: MOSH
Type: Full-Time
MOSH is looking for a highly organized and motivated Operations Manager to support our supply chain, inventory, production, and purchasing functions. This role is ideal for someone early in their operations career who wants to grow into a well-rounded leader by owning essential workflows and supporting strategic initiatives across the business.
You’ll be responsible for managing inventory across multiple channels, supporting co-manufacturing and production schedules, keeping purchasing and packaging organized, and ensuring our systems and planning tools are clean and current. This is a high-ownership role with visibility across every step of the supply chain—from raw material sourcing to product delivery—in a fast-paced, high-growth startup.
Inventory Control & Fulfillment
- Monitor inventory on-hand across platforms including Retail Distribution, our 3PLs, Amazon FBA, Shopify, and TikTok Shop
- Input weekly inventory data to support internal reporting and demand planning
- Coordinate SKU transfers between facilities to meet channel and customer demand
- Support inventory rotation efforts and assist in tracking aging inventory
- Fulfill kit, display, and marketing sample requests
Purchasing & Packaging
- Assist with creating and submitting POs for ingredients and packaging
- Track packaging inventory and proactively flag low stock levels
- Schedule inbound materials and follow up with vendors as needed
- Support procurement-related issue resolution with suppliers
Production & Co-Manufacturer Support
- Submit and manage purchase orders to co-manufacturers
- Support production scheduling and track production status updates
- Coordinate transport of raw materials and finished goods
- Collect, organize, and archive Certificates of Analysis (COAs)
- Log and follow up on customer complaints in partnership with our QA team and customer support agency
- Assist with product commercialization and quality control steps
Systems & Administration
- Maintain accurate records in Cin7Core (POs, receipts, transfers, assemblies)
- Ensure SKU-level documentation and certifications are properly maintained
- Support ERP data hygiene and process consistency
Demand Planning Support
- Enter demand and inventory data into forecasting tools
- Assist in preparing basic forecast updates and inventory analysis
3PL & Logistics Coordination
- Serve as day-to-day contact for 3PL partners, in close partnership with our logistics agency/team
- Track inbound ASNs and freight shipments
- Oversee execution of outbound orders, including kitting and special projects
- Prepare operational updates and contribute to bi-weekly 3PL syncs
- Coordinate fulfillment of displays and marketing shipments
- 2–4 years of experience in operations, supply chain, or logistics (CPG experience strongly preferred)
- Experience supporting retail and wholesale distribution, including working with distributors, managing inventory transfers, and meeting routing and compliance requirements
- Experience working with or alongside co-manufacturers and 3PLs
- Proficiency in Excel or Google Sheets; ERP experience (Cin7, NetSuite, or similar) a plus
- Strong organizational skills and attention to detail
- Clear communicator with a proactive, solutions-oriented mindset
- Comfortable managing multiple priorities in a fast-paced, high-growth environment
- Thrives in ambiguous environments where systems are evolving
- Demonstrated startup experience or early-stage company comfort
- Makes smart, timely decisions with limited data and adjusts quickly as new info becomes available
- Knows when to escalate, when to move forward independently, and when to ask clarifying questions
- Resourceful, curious, and willing to dig in to solve operational problems
MOSH is a mission-driven brain health company founded by Maria Shriver and Patrick Schwarzenegger. We create science-backed functional nutrition products that support brain health, and donate a portion of every sale to Alzheimer’s research through the Women’s Alzheimer’s Movement at Cleveland Clinic.
We’re scaling fast across e-commerce and retail—and we’re looking for high-caliber operators who are excited to help build from the ground up.
To Apply:
Please send your resume and a brief cover letter to opportunity@moshlife.com. Applications submitted via LinkedIn will not be reviewed.