What are the responsibilities and job description for the OB Patient Coordinator position at Moses Lake Community Health Center?
Brief Description
The OB Patient Coordinator is a part of a multi-disciplinary team providing specialized care for our OB clinic patients. As the central point-of-contact for OB patient calls and scheduling, the OB Patient Coordinator provides exceptional customer service helping to create a warm, empathetic experience for our patients. Their role includes patient care coordination, supporting the patient by connecting them to resources and education and supporting the team with tracking and patient follow-up. The OBPC is also accountable for important administrative functions, including maintaining accurate patient records and supporting the billing process for our First Steps patients.
Responsibilities
We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve.
If you are searching for an opportunity to work in a collegial environment, serve others and learn new then skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, and professional behaviors are the norm, not the exception.
Benefits
For additional information contact:
Human Resources
Careers@mlchc.org
The OB Patient Coordinator is a part of a multi-disciplinary team providing specialized care for our OB clinic patients. As the central point-of-contact for OB patient calls and scheduling, the OB Patient Coordinator provides exceptional customer service helping to create a warm, empathetic experience for our patients. Their role includes patient care coordination, supporting the patient by connecting them to resources and education and supporting the team with tracking and patient follow-up. The OBPC is also accountable for important administrative functions, including maintaining accurate patient records and supporting the billing process for our First Steps patients.
Responsibilities
- Provides excellent service, information, and support to patients and colleagues on the phone and in person.
- Responsible for OB Clinic/2nd Floor welcome center reception, OB dedicated phone line, and OB appointment scheduling.
- Responsible for patient support, care coordination, and support of the OB team.
- Ensures the accuracy of general patient information in the practice management system when making appointments and at check-in.
- Supports the First Steps appointment tracking and billing processes, including documentation and accuracy of information, according to established procedures.
- Possesses a basic level of written and verbal communication skills, computational and computer skills and mathematical knowledge typically acquired though completion of a high school program.
- High school diploma or equivalent is required.
- Minimum of one year of healthcare or social services experience is required.
- Ability to read and speak Spanish is required.
- Travel between work sites is required. Must have reliable transportation and provide documentation of auto insurance and valid driver's license as required.
We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve.
If you are searching for an opportunity to work in a collegial environment, serve others and learn new then skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, and professional behaviors are the norm, not the exception.
Benefits
- 401(k) retirement program with employer contribution
- Dental
- Medical/Vision
- Flexible Spending/Health Reimbursement
- Life Insurance
- Disability Insurance
- 8.5 Paid holidays per year
- Accrual based (PTO) paid time off per MLCHC policy
For additional information contact:
Human Resources
Careers@mlchc.org