What are the responsibilities and job description for the Landscape Account Manager position at Moscarino Landscape + Design?
MUST HAVE: Prior Landscape Experience
If you’ve been working in the landscape industry for a few years and feel like you’ve hit a ceiling, this might be the role you’ve been looking for.
Maybe you're currently a crew leader, account manager, production manager, or estimator and you know the industry inside and out but you're ready for something bigger.
At Moscarino Landscape Design, this role is about owning relationships, not chasing cold leads.
You’ll manage a portfolio of established commercial clients, help them improve their properties, and grow accounts through smart recommendations and strong service.
No cold calling.
No starting from zero.
Just real clients, real relationships, and the opportunity to build something long term.
If you're someone who takes pride in details, follows through, and enjoys solving problems before they become issues, you'll thrive here.
What You’ll Do
Manage a portfolio of commercial maintenance and snow accounts
Serve as the primary point of contact for apartments, HOAs, and commercial facilities
Build strong client relationships and protect long term partnerships
Identify opportunities to improve properties and recommend additional services
Upsell enhancements that genuinely benefit the client
Work closely with operations to ensure quality, efficiency, and strong margins
Own problems through resolution and maintain client trust
Support snow operations during winter events
What We’re Looking For
Landscape maintenance experience or strong industry knowledge
Someone organized, responsive, and detail oriented
Comfortable working directly with commercial decision makers
Strong communication and follow through
Calm under pressure and solution oriented
Able to balance customer satisfaction with operational realities
How You’ll Be Measured
Client retention of 95 percent or higher
Responsiveness and quality of communication
Growth of existing accounts through enhancements and added services
Issue resolution speed and effectiveness
Alignment with operations on quality, efficiency, and margins
About Us
Moscarino Landscape Design is a commercial landscape maintenance and snow management company serving apartments, HOAs, and commercial facilities throughout Northeast Ohio.
Our focus is simple. Build long term client relationships and execute consistently year after year.
We believe great people in this industry deserve the opportunity to grow their career while working with a team that takes pride in doing things right.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience:
- Landscape Industry: 1 year (Required)
Location:
- Akron, OH 44310 (Preferred)
Ability to Commute:
- Akron, OH 44310 (Required)
Work Location: In person
Salary : $60,000 - $70,000