What are the responsibilities and job description for the Mosaic At Home Manager position at Mosaic?
Mosaic at Home Manager – Lead with Purpose, Empower Lives
**Remote - Must Reside in Iowa**
Are you a passionate and experienced leader dedicated to empowering individuals with intellectual and developmental disabilities? Do you thrive in a role where you can mentor, guide, and ensure the delivery of high-quality, person-centered services? If so, join Mosaic as a Mosaic at Home Manager and make a lasting impact! At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community.
As a Manager, you will play a crucial role in overseeing our Mosaic at Home and direct care contracted intermittent service (where applicable) lines.
What You'll Do:
- Lead and Mentor: Supervise, train, coach, and support Mosaic at Home Coordinators, fostering their growth and ensuring they provide exceptional service to home providers, direct care workers, individuals receiving support, and their families.
- Drive Growth and Retention: Actively participate in recruitment and matching activities, focusing on the retention and growth of both individuals receiving support and home providers, meeting established growth goals.
- Ensure Quality and Compliance: Oversee the compliance and quality of Mosaic at Home and direct care contracted intermittent services (where applicable), including contract adherence, service delivery, and health and safety standards.
- Manage Contracts and Services: Oversee contract and service delivery compliance, ensuring all regulatory and accreditation requirements are met. Review program plans, assessments, individual support plans, and billing documents for accuracy and compliance.
- Provide On-Call Support: Be available to provide assistance to home providers and Mosaic at Home Coordinators as needed.
- Contribute to Agency Growth: Participate in activities that lead to agency growth and service improvement, including assisting with referrals and other opportunities.
SCHEDULE: Salaried, 40/hrs, Days, some travel as needed for the department and agency - agency vehicle or mileage reimbursement available. OnCall to support the team and department.
Commitment to Mosaic Values:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
Qualifications:
What You'll Bring:
- Bachelor’s Degree in Psychology, Special Education, or a related field or experience in lieu of education
- A minimum of three years of related work experience, with one year of supervisory or management experience.
- Previous experience working with people with developmental disabilities is preferred.
- May require CPR and First Aid certification.
- Valid Driver's license.
- A deep commitment to Mosaic’s mission of empowering people with intellectual and developmental disabilities.
- Proven supervisory and leadership skills, with a focus on coaching and mentoring.
- Strong knowledge of behavior management, program development, and regulatory requirements.
- Understanding of independent contractor regulations and contract management.
- Excellent planning, organizational, problem-solving, and communication skills.
- Proficiency in computer skills and various software applications.
Why You'll Love Working at Mosaic:
- Lead with Purpose: Make a tangible difference in the lives of individuals with disabilities and their families.
- Be Part of a Supportive Team: Join a collaborative and passionate team dedicated to Mosaic’s mission.
- Professional Growth and Development: Opportunities for training, advancement, and leadership development.
- Live Our Values: Embrace Mosaic’s values of belonging, connection, faithfulness, and grit.
- Competitive Benefits: Medical Plans (3 to choose from), Dental, Vision, Basic Life, Education Assistance, Fitness/Gym reimbursement, Flexible Spending Accounts, Health Savings Account - with high deductible medical plan, Voluntary Life and AD/D, Voluntary Long term Disability, Other Supplemental Plans, Retirement Plan / Available immediately: Paid Time Off - 0-5 years 160 hour cap - used for vacation, sick, personal, holidays, Employee Assistance Plan and Daily Pay.