Maintenance Field Training Specialist

Location: Home office, Salem OR

Official Position Title: Maintenance Field Training Specialist

Full-Time | Salary, Exempt | Regional Position | Travel Required

We are looking for an experienced and hands-on Maintenance Field Training Specialist to support and develop maintenance and housekeeping teams across Mosaic senior living communities.

This role is a great fit for someone who has a strong maintenance background, enjoys teaching and developing others, and is comfortable working directly in the field. You will partner with Maintenance Managers, community leadership, District Maintenance Support, and the Director of Maintenance to strengthen operational consistency, safety, regulatory readiness, and overall Environmental Services performance.

Key Responsibilities

• Training & Development: Provide onboarding, hands-on training, and ongoing development for Maintenance Managers, Maintenance Assistants, and Housekeeping team members.

• Maintenance Leadership Support: Train Maintenance Managers on department organization, work prioritization, staff development, preventive maintenance planning, and managing daily responsibilities.

• TELS Training: Train team members on proper TELS use, including work orders, documentation, task completion, comments, time tracking, and supporting records.

• Preventive Maintenance: Provide hands-on training and support around preventive maintenance programs, documentation, and operational expectations.

• Unit Turns & Community Readiness: Train teams on unit turns, room readiness, common-area upkeep, first impressions, and housekeeping standards.

• Training Materials & Procedures: Assist with developing and maintaining training materials, manuals, policies, procedures, and standard operating procedures.

• Performance Monitoring: Review TELS work orders, preventive maintenance tasks, monthly reports, and documentation to identify recurring issues, performance gaps, and training opportunities.

• Regulatory Readiness: Review available state survey, Fire Marshal, OSHA, and other inspection findings to identify areas requiring additional training or improved procedures.

• Targeted Training Plans: Develop training plans based on individual employee needs, community performance, inspection findings, and operational trends.

• Onsite Training: Complete regular onsite training at assigned communities and provide additional follow-up training as needed.

• Acquisition Support: Help newly acquired communities understand Mosaic maintenance expectations, systems, policies, preventive maintenance standards, and unit-turn processes.

• Field Follow-Up: Evaluate how training is being implemented and provide additional coaching or recommendations when needed.

• Communication: Maintain regular communication with the Director of Maintenance, District Maintenance Support, community leadership, and other partners regarding training needs, progress, deficiencies, and follow-up items.

What We Are Looking For

• Strong hands-on knowledge of maintenance operations, preventive maintenance, unit turns, and general community upkeep.

• Experience training, coaching, or developing maintenance professionals is strongly preferred.

• Ability to teach both technical skills and day-to-day maintenance management practices.

• Strong organizational and time-management skills.

• Ability to identify performance gaps and turn them into practical training plans.

• Comfortable working independently and traveling regularly between communities.

• Strong communication skills and the ability to work effectively with community leadership and maintenance teams.

• Familiarity with work-order or maintenance management systems; experience with TELS is preferred.

• Knowledge of OSHA, fire and life-safety requirements, and general regulatory readiness.

• Familiarity with housekeeping standards, professional cleaning equipment, supplies, and chemicals.

• Ability to adapt training based on individual employee and community needs.

• Pre-service dementia care training and certificate of completion required prior to hire.

Travel Details

• Regional field-based position supporting multiple Mosaic communities.

• Travel follows a week-on / week-off rotation, with one week primarily focused on travel and onsite community support, followed by one week with reduced travel.

• Travel includes communities throughout Oregon, as well as out-of-state travel to locations in Washington, California, and Arizona.

• Travel may include overnight stays and extended trips depending on training schedules and community needs.

• At least one onsite training visit at each assigned community is expected each quarter, with additional visits as needed.

Physical Requirements

This is an active, hands-on field position. Team members should be able to safely lift up to 50 pounds independently and more with assistance, stand and walk for extended periods, climb stairs and ladders, and frequently bend, stoop, push, pull, and move equipment.

Why This Role Matters

Strong maintenance teams are essential to creating safe, welcoming, and well-maintained communities for residents and employees.

In this role, you will help develop the skills of our maintenance and housekeeping teams, strengthen consistency across communities, improve regulatory readiness, and make sure teams have the tools and training they need to succeed.

If you are an experienced maintenance professional who enjoys teaching others, solving problems, and improving operations in the field, we would love to hear from you.

Benefits

• Health Insurance

• Dental Insurance

• Vision Insurance

• Disability Insurance

• Employee Assistance Program

• 401(k)

• Life Insurance

• Paid Time Off