What are the responsibilities and job description for the Cashiering and Payment Processor position at Mortgage Solutions Financial?
Position: Cashiering and Payment Processor
Department: Servicing
Reports To: Cash and Investor Reporting Manager
Location: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920
Remote: ☐ YES or ☒ NO
Exempt: ☐ Non-exempt: ☒
Compensation: $21.00 to $26.00 per hour
Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.
About MSF
MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.
Role Overview
The Cashiering and Payment Processor is primarily responsible for Servicing all exception reports on various types of cash related transactions including but not limited to Corporate Advance transactions, Return Check Disposition and Suspense Posting transactions. This role is also responsible for performing Quality Control on cash batch transactions for third party vendors and timely disposition of open items. Employees of Mortgage Solutions Financial are expected to provide quality customer service and maintain high ethical standards when serving our clients.
Essential Duties
Department: Servicing
Reports To: Cash and Investor Reporting Manager
Location: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920
Remote: ☐ YES or ☒ NO
Exempt: ☐ Non-exempt: ☒
Compensation: $21.00 to $26.00 per hour
Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.
About MSF
MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.
Role Overview
The Cashiering and Payment Processor is primarily responsible for Servicing all exception reports on various types of cash related transactions including but not limited to Corporate Advance transactions, Return Check Disposition and Suspense Posting transactions. This role is also responsible for performing Quality Control on cash batch transactions for third party vendors and timely disposition of open items. Employees of Mortgage Solutions Financial are expected to provide quality customer service and maintain high ethical standards when serving our clients.
Essential Duties
- Process borrower checks using the Black Knight (ICE) software platform.
- Reconcile each payment batch processed against the corresponding records in the Black Knight system to ensure accuracy.
- Process all incoming payoff checks and wire transfers.
- Accurately process payment reversals for Non-Sufficient Funds (NSF) or other necessary reasons.
- Scan each batch of processed checks by the end of the business day.
- Work collaboratively with the Lockbox Vendor to investigate and resolve exception payments.
- Assist with the daily reconciliation of the payment clearing account and the Black Knight cash balancing form.
- Assist with general cash posting tasks.
- Conduct thorough research on misapplied payments to ensure prompt correction.
- Review daily output reports generated from the Black Knight (MSP) system.
- Assist the I-Disburse Administrator with distributing checks to various internal departments.
- Participate in ongoing training to maintain proficiency and knowledge.
- Maintain regular, reliable, and predictable attendance, which is an essential function of this role.
- Other duties as assigned.
Salary : $21 - $26