Processor

Description

To review this position, our company, and/or apply for any Mortgage Investors Group career, please visit: https://migonline.com/careers

Mortgage Investors Group (MIG) is a trusted leader in the residential mortgage industry, dedicated to excellence, innovation, and service. We foster a collaborative, supportive environment where team members are empowered to grow professionally while making a meaningful impact in the communities we serve across the Southeast.

At MIG, our success is built on the expertise and dedication of our people. We offer a comprehensive range of mortgage products, supported by in-house underwriting, processing, and appraisal services, and driven by technology that makes our work efficient and effective. Our culture values integrity, teamwork, and a shared commitment to helping clients achieve their goals — and we believe that starts with taking care of our employees.

What MIG Can Do For You

• Excellent compensation
• A corporate brand well known for purchase focus, keeping LO promises, and closing on time
• Local branch model with on-site processing and localized Underwriting and Closing
• Comprehensive benefits package (medical, dental, life, vision, and short- and long-term disability insurance)
• 401K with company match
• Career growth and development opportunities
• A company that believes in community and charitable contribution
  
  

Position Summary

Following the approved mapping process, set up all loans according to the proper product type, investor, agency and internal guidelines, processes and procedures in an accurate manner within the time frames required and provide the highest level of customer service to every party involved in the transaction, both internally and externally.

Essential Job Functions

• Customer Service: Provide every applicant, borrower, realtor, builder, title company, appraiser or anyone associated with the origination process with the highest and most efficient level of customer service in the most friendly, courteous and helpful way possible.
• Communicate with borrowers, title companies, appraisers, realtors regarding necessary documentation.
• Legal Compliance: Ensure all loans are set up and in strict accordance with MIG, investor, agency, federal, state and regulatory guidelines. Ensure all documentation obtained corresponds directly to the loan or product type chosen by the realtor or borrower, that each form or piece of paper is original, if applicable, and free of errors or misrepresentation, and has proper signatures and dates. Ensure LE, initial 1003, Intent to Proceed and Servicing Disclosure is in compliance
• Loan Set Up:
• Coordinate with Loan Officer(s) and Senior Processor.
• Obtain relevant information from every realtor, employer, builder, title company, appraiser or anyone associated with the origination process.
• Order all title work, appraisals, pre-closings and other appropriate verifications.
• Follow-up on termite letters, homeowner’s insurance and prior to closing employment verifications.
• Communicate with realtors, borrowers, 3rd party vendors, MIG employees
• Incidental Functions:
• Relieve home office receptionist during lunch, breaks and unexpected illness.
• Attend all processing department meetings.
• Copy documents.
• If necessary, meet with customer to collect documentation when Loan Officer is absent with cause.
• Perform the work of other Processors during illness or vacation.
• Other duties as assigned.
  

Requirements

JOB SPECIFICATIONS

Minimum Education

• High School diploma or equivalent required
• Some college preferred
  
  

Minimum Knowledge

• Excellent ability to relate to all types of personalities and situations in an empathetic, calm, rational and professional manner maintaining a proper balance to meet all sales and corporate needs
• Strong interpretive reasoning and problem-solving ability and excellent analytical skills
• Excellent written and oral communication skills
• Ability to express and exchange ideas in a professional and courteous manner
• Excellent proficiency/medium level of supervision
• Proficiency in Microsoft Office (particularly Excel & Word) and the comfortable ability to learn and work with various Mortgage computerized applications
• Excellent organizational skills
• Ability to prioritize and perform constantly changing multiple tasks in a very fast paced environment
• Ability to work independently with little or no supervision, self-disciplined, self-motivated and self-reliant
• Closing and / or processing experience a plus
  
  

ANNUAL TRAINING

New Hires Must Complete The Following Training Courses

• BSM/AML: The Basics
• Marketing Compliance
• Annual Consumer Complaint Attestation
  
  

Existing Employees Must Complete The Following Training Courses

• BSA and AML: Essentials
• Annual Sexual Harassment Training
  
  

Physical Requirements

Must be able to navigate throughout the building. Must be able to hear and communicate well. Must have good eye-hand coordination and finger movement for use in computer software programs.

Additional Information

Notice: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.