What are the responsibilities and job description for the Clinical Support Manager position at Mortenson Family Dental?
Clinical Support Manager
Mortenson Dental Partners
JOB ID: 11506
Job Type: Full-Time
Location: 10300 Linn Station Rd, Louisville, KY 40223
Provides support, analysis, and direction on clinical initiatives to improve patient care and the doctor
experience with Mortenson Dental Partners (MDP). Ensures regional infrastructure and all systems and practices are consistent with MDP guidelines.
This position will support the following regions;
- Greater Cincinnati Area, including Northern Kentucky
- Indianapolis, IN area
- Louisville, KY, and the Southern Indiana area
- Savannah, GA, and the Coastal South Carolina area
Benefits of being part of the Mortenson Team
- Benefits available after 60 days of employment
- Medical, dental, and vision insurance with company contribution
- Life Insurance
- Flexible spending (health and dependent care) account
- Paid Time Off & 6 paid holidays off
- Employee Stock Ownership Plan
- 401K
- Daily Pay
- Professional development assistance
- FREE continuing education opportunities
- Employee assistance program
Responsibilities:
- Assists the Regional President with the doctor development plans, Top Docs program, and implementation of strategic initiatives such as AI, Implant training, etc.
- Provides support to the Regional Presidents (RPs) in administering the Hire to Retire program.
- Collaborates with the RPs to gather required data, schedules H2R meetings, and coordinates execution of identified CE and development needs.
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Provides support for the Clinical Compliance initiative across all regions. Reviews findings from
assessments, assists RPs with developing action plans, and monitors plans for follow-through and execution. Develops reporting to measure and track progress. -
Serves as a clinical quality analyst for MDP. Performs clinical chart reviews on a representative
sample of doctors across all regions and reviews findings and trends from Overjet assessments. - Develops reporting to measure and track progress.
- In collaboration with the Regional President, plans and develops an annual doctor CE plan.
- Evaluates potential speakers, courses, and vendors for content and alignment with MDP standards.
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Serves as a supplemental resource for business development and doctor recruiting, doctor
onboarding, and as a clinical subject matter expert for revenue cycle, as needed - Provides assistance on other projects and initiatives as identified.
Qualifications:
Required
- Master Degree, Doctor of Dental Surgery, Doctor of Dental Medicine
- 5 years of clinical experience in the dental industry.
- Experience with dental clinical systems
Preferred
- Experience with Google Suite or comparable Office Suite
- Leadership experience in multi-unit or multi-practice businesses.
Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.
We are an equal-opportunity employer and consider all qualified candidates equally.
Mortenson Dental Partners is recommended 9 out of 10 on Glassdoor!
