What are the responsibilities and job description for the Cashier/Customer Service position at Mortadella Head?
Cashier / Guest Experience Team Member
Mortadella Head – Newport, RI
Pay: $16.00 Tips
Come Make It Nice With Us!
Mortadella Head isn’t your average sandwich shop—and this isn’t your average cashier job.
We serve massive Italian-American sandwiches, Roman-style pizza, homemade meatballs, lasagna, and plenty of good vibes. We’re looking for a friendly, outgoing Cashier who can make every guest feel welcome from the moment they walk through the door.
You’ll be one of the first people our guests meet, so a great attitude, strong communication skills, and a little personality go a long way!
What You’ll Be Doing
- Greeting every guest with energy and a smile
- Taking orders accurately through our Toast POS system
- Answering questions and helping guests choose something delicious
- Handling cash and credit card transactions responsibly
- Preparing and packaging dine-in, takeout, and delivery orders
- Double-checking orders before they leave the restaurant
- Keeping the front counter, dining area, and beverage station clean and organized
- Restocking supplies, sauces, drinks, utensils, and packaging
- Communicating clearly with the kitchen and the rest of the team
- Helping create a fun, welcoming experience for every guest
- Jumping in wherever needed—we work as one team!
You’ll Be Great at This Job If You:
- Have a friendly, positive, and outgoing personality
- Enjoy talking to people and providing great hospitality
- Can stay calm and organized when things get busy
- Pay attention to the small details
- Are dependable and arrive ready to work
- Communicate well with guests and teammates
- Are willing to learn and accept feedback
- Can work nights, weekends, and holidays as needed
- Take pride in keeping your workspace clean
Restaurant or cashier experience is helpful, but it isn’t required. We’re happy to train someone who brings the right attitude and wants to learn.
Physical Requirements
This position may require you to:
- Stand and move around for most of your shift
- Bend, reach, and lift up to 30 pounds
- Work around hot equipment and food
- Keep up in a busy, fast-paced restaurant environment
Why Join Mortadella Head?
- A fun, high-energy work environment
- Employee discounts on seriously delicious food
- Opportunities to learn and grow with the company
- Flexible scheduling
- A team that works hard, supports one another, and has fun doing it
- The chance to be part of a growing Italian-American restaurant brand
At Mortadella Head, we believe in good food, good people, and a good life. Bring the energy, take care of the guests, support your team, and always remember:
Make It Nice!
Mortadella Head is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for every member of our team.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Newport, RI 02840 (Preferred)
Work Location: In person
Salary : $16