What are the responsibilities and job description for the Concierge position at Morrison Woods Health Campus?
JOIN TEAM TRILOGY:
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
WHAT WE'RE LOOKING FOR:
As a Concierge, you will be the go-to person for our independent living residents, assisting with daily tasks, scheduling appointments, coordinating transportation, and making their lives easier and more enjoyable. From planning exciting group outings to organizing fun activities, your role will create a welcoming and engaging environment for our residents.
Key Responsibilities
Key Responsibilities
- Provide personalized support by assisting residents with scheduling appointments, arranging transportation, handling postal needs, personal shopping, and more.
- Enhance daily living by conducting wellness checks, ensuring smooth meal service, and greeting residents warmly while addressing any concerns.
- Plan engaging activities such as group outings, movie nights, game sessions, happy hours, and fitness classes like Tai Chi or yoga.
- Create memorable experiences by baking fresh cookies, coordinating potlucks, and organizing social events that bring joy to the community.
- Support family communication by assisting with family calls and responding to questions or concerns from loved ones.
- Build community connections by collaborating with volunteers and arranging paid instructors for resident-requested activities.
Qualifications
- High School Diploma or GED/HSE preferred
- 0-1 years of relevant experience preferred
- For positions that assist with driving a company owned vehicle, candidates must have an active state driver’s license in good standing and a minimum age of 25yrs old.
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
- Medical, Dental, Vision Coverage – Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
- Get Paid Weekly Quarterly Increases – Enjoy weekly pay and regular quarterly wage increases.
- Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match.
- PTO Paid Parental Leave – Paid time off and fully paid parental leave for new parents.
- Inclusive Care – No-cost LGBTQIA support and gender-affirming care coordination.
- Tuition & Student Loan Assistance – Financial support for education, certifications, and student loan repayment.
As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.