What are the responsibilities and job description for the West Coast Regional Manager position at Morrison Express?
Role & Responsibilities:
Overall Leadership:
- Lead and support DM’s to set and achieve financial, operating, strategic, and other goals for their stations.
- Provide hands-on guidance and support to the stations in the areas of sales and operations.
- Drive performance of annual business plans and budgets in line with the company’s overall long-term objectives and strategies.
- Support station management in motivating, developing, and retaining high quality personnel.
- Assure Sales Force Management and Operational Excellence initiatives are met.
- Maintain and Develop “Key” Customer and Vendor Relationships.
Responsibilities:
- Business Development:
- Develop and acquire large logistics accounts.
- Achieve profitable growth development targets for the Region.
- Lead the DM’s to achieve Sales Force management and coverage milestones.
- Lead and maintain key customer and partner relationships.
- Lead and be responsible for Operational Excellence within the Region.
- Manage contract logistics opportunity pipeline and responsible for the management and coordination of RFQ responses for contract logistics business.
- Actively participate in cross-selling activities to further develop account potential through airfreight, sea freight, road freight, value added products and contract logistics.
- Operational Efficiency:
- Implementation of customer onboarding process and execution of customer onboarding activities for major accounts.
- Support select major accounts in customer solution and service development.
- Standardization:
- Develop SOP’s for key accounts in associating with customer services, operations management, and other relevant parties, with detailed process, service levels, and KPI’s.
Qualifications:
- MBA preferred with required bachelor’s degree in related business domain.
- Minimum of 15 years of industry-related experience inclusive of leading an operations team.
- Demonstrated business thinker approach with a strong data decisions mindset.
- Strategic thought leader that can see the big picture, identify the operational levers to level up, establish vision, and create a roadmap to drive execution.
- Experience designing and successfully implementing operational processes that produce efficiency and growth.
- Skilled in designing and driving KPI’s to provide actionable insights.
- Ability to create, manage, drive and achieve multiple strategic initiatives simultaneously while running daily operations.
- The ability to inspire, lead, and motivate.
- Direct general management and P & L experience.
- Strong analytical skills and the ability to action items successfully.
- Demonstrated intellectual curiosity, responsibility, determination and flexibility.
- Confident communicator to present to customers, staff, and management team.
MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time.