Clinical Product & Compliance Manager – RN Preferred / Nursing Student Considered

Clinical Product & Compliance Manager – RN Preferred / Nursing Student Considered

Company: M Systems
Location: McKinney, Texas / Hybrid
Employment Type: Full-Time or Part-Time, depending on candidate experience and availability
Industry: Healthcare Information Technology / Electronic Health Records (EHR)

About M Systems

M Systems develops healthcare information technology solutions for small and medium-sized hospitals, including rural hospitals, emergency hospitals, and other healthcare organizations.

Our platform supports a broad range of hospital functions, including clinical documentation, patient care workflows, behavioral health, operating room workflows, billing, accounting, and other healthcare management capabilities.

We are seeking a nursing professional who can serve as the clinical voice of the product and work closely with our software engineering, product, implementation, compliance, management, and customer teams.

Position Summary

M Systems is seeking a Clinical Product & Compliance Manager to provide clinical domain expertise for our healthcare software products.

Registered Nurse (RN) preferred; qualified nursing students will also be considered.

We welcome candidates who are actively pursuing an ADN, BSN, or equivalent nursing qualification and who have strong clinical knowledge, technical aptitude, attention to detail, and an interest in healthcare technology.

The successful candidate will help ensure that M Systems' EHR and clinical applications accurately support real-world hospital workflows and meet applicable healthcare regulatory, compliance, usability, and product-quality expectations.

The individual will serve as a bridge between:

• Nurses and physicians
• Hospital administrators
• Customers
• Product management
• Software developers
• Quality assurance teams
• Implementation teams
• Compliance and certification organizations

This is an excellent opportunity for a nurse or nursing student interested in combining clinical knowledge, healthcare technology, software product management, compliance, and clinical informatics.

Key ResponsibilitiesClinical Product Management

Serve as an internal clinical subject-matter resource for M Systems' EHR and healthcare applications.

Review product functionality from the perspective of nurses, physicians, and other hospital users.

Help engineering and product teams understand real-world clinical workflows and identify gaps between software functionality and actual clinical practice.

Provide clinical input for new product features and product improvements.

Participate in product planning and prioritization discussions.

Translate clinical needs into clear software requirements, workflows, and acceptance criteria.

Evaluate whether proposed product functionality is clinically practical, safe, and easy for hospital staff to use.

Clinical Workflow Expertise

Provide domain expertise for workflows such as:

• Patient registration
• Admission
• Transfer
• Discharge
• Nursing assessment
• Vital signs
• Clinical documentation
• Nursing notes
• Physician notes
• Medication workflows
• Medication administration
• Physician orders
• Nursing orders
• Allergies
• Problem lists
• Patient history
• Care plans
• Laboratory results
• Diagnostic results
• Clinical alerts
• Behavioral health workflows
• Operating room workflows
• Emergency department workflows
• Clinical handoffs
• Patient discharge instructions
• Follow-up care
• Patient-safety workflows

Work with customers and internal teams to understand variations in workflow between different hospitals and care environments.

Product Testing & Clinical Validation

Develop and execute realistic clinical test scenarios for M Systems applications.

Test software using patient-care scenarios similar to those encountered in hospitals.

Perform:

• Functional testing
• Clinical workflow testing
• User acceptance testing
• Regression testing
• End-to-end workflow testing
• Usability testing
• Patient-safety-related testing
• Release validation

Create detailed clinical test cases and expected results.

Document software defects, workflow issues, usability problems, and clinical concerns.

Work directly with software engineers to reproduce problems.

Verify fixes after engineering changes are completed.

Participate in software release reviews and confirm that major clinical workflows have been appropriately tested before release.

Develop regression test suites for critical clinical functions.

Clinical Quality Assurance

Help establish a structured clinical quality assurance process for M Systems products.

Create repeatable testing procedures for clinical modules.

Maintain traceability between:

• Clinical requirements
• Product requirements
• Regulatory requirements
• Software functionality
• Test cases
• Test results
• Defects
• Corrective actions

Identify high-risk clinical workflows that require additional testing.

Help establish release-readiness criteria for clinical functionality.

Healthcare Compliance & Certification

Support and coordinate healthcare compliance and certification-readiness activities.

Research and maintain awareness of applicable healthcare technology standards and requirements.

Support initiatives involving areas such as:

• HIPAA
• HITECH
• CMS requirements
• ONC Health IT certification
• Certified Health IT requirements
• USCDI
• Healthcare interoperability
• HL7
• FHIR
• Clinical Quality Measures
• Electronic health information exchange
• Patient access requirements
• Audit logging
• Data privacy
• Security-related clinical workflows
• Electronic prescribing
• Clinical documentation requirements

Work with management, engineering teams, consultants, testing laboratories, certification organizations, and other parties involved in compliance or certification activities.

Maintain compliance checklists and track requirements through completion.

Assist in preparing:

• Test scenarios
• Evidence
• Product demonstrations
• Clinical workflow documentation
• Policies
• Procedures
• Screenshots
• Supporting documentation
• Certification submissions

Identify product gaps that may affect regulatory compliance or certification.

Help establish and maintain a product compliance and certification roadmap.

Regulatory Requirements Traceability

Develop and maintain a structured requirements matrix connecting regulatory and certification requirements to M Systems product functionality.

Track items such as:

Requirement → Product Feature → Test Case → Test Result → Evidence → Compliance Status

Work with engineering to ensure applicable requirements are properly implemented and tested.

Escalate regulatory or clinical gaps to management.

Clinical Documentation & Product Requirements

Create and maintain documentation including:

• Clinical workflow documents
• Product requirements
• Functional requirements
• Clinical use cases
• User stories
• Acceptance criteria
• Clinical test cases
• Workflow diagrams
• Compliance checklists
• Certification documentation
• Training materials
• Standard operating procedures
• Release validation documentation

Review product requirements created by engineering and product teams to ensure that clinical intent is understood correctly.

Customer & Hospital Engagement

Participate in discussions with:

• Nurses
• Physicians
• Clinical managers
• Hospital administrators
• IT staff
• Billing staff
• Hospital executives

Conduct or participate in clinical workflow discovery sessions with customers.

Understand how hospitals currently perform clinical processes and determine how those processes should be supported within M Systems products.

Gather structured feedback from hospital users.

Translate customer feedback into actionable product requirements.

Support hospital implementations and go-live activities when needed.

Product Demonstrations

Support clinical product demonstrations for prospective and existing customers.

Demonstrate clinical workflows in a realistic hospital context.

Explain how M Systems functionality supports nurses, physicians, and other healthcare professionals.

Help sales and management teams answer clinically oriented product questions.

Create demonstration scenarios using realistic patient workflows.

Clinical Training

Develop training materials for healthcare professionals.

Support training for:

• Nurses
• Physicians
• Clinical managers
• Hospital administrators
• Customer-support personnel
• Implementation teams

Create realistic patient scenarios for training and demonstrations.

Help ensure that product documentation uses appropriate healthcare terminology.

Product Improvement & Innovation

Monitor developments in:

• Nursing practice
• Hospital workflows
• Healthcare information technology
• Clinical informatics
• Healthcare interoperability
• Healthcare regulations
• EHR usability
• Patient safety

Recommend product improvements that make M Systems applications more efficient and intuitive for healthcare professionals.

Work with product management and engineering to prioritize improvements based on:

• Patient safety
• Clinical value
• Regulatory requirements
• Customer demand
• Usability
• Product strategy
• Development effort

Participate in evaluating appropriate uses of automation and artificial intelligence within healthcare workflows.

Required QualificationsPreferred Candidate

• Registered Nurse (RN) preferred
• ADN, BSN, or higher nursing qualification preferred
• Understanding of clinical workflows and hospital operations
• Strong interest in healthcare technology

Nursing Students Are Encouraged to Apply

M Systems will also consider candidates who are:

• Currently enrolled in an ADN program
• Currently enrolled in a BSN program
• Pursuing an equivalent recognized nursing qualification
• Recent nursing graduates preparing for RN licensure

Nursing students will be considered based on:

• Clinical education and experience
• Knowledge of hospital workflows
• Understanding of nursing terminology
• Attention to detail
• Technical aptitude
• Interest in healthcare software
• Ability to learn healthcare regulations
• Communication skills

Activities requiring licensed nursing judgment will be handled within the appropriate scope of professional licensure.

Preferred Experience

Experience or educational exposure in one or more of the following areas is desirable:

• Hospital nursing
• Medical/surgical nursing
• Emergency department
• Behavioral health
• Operating room
• Rural hospitals
• Critical Access Hospitals
• Small community hospitals
• Electronic Health Records
• Clinical informatics
• Healthcare software
• Software testing
• Quality assurance
• Healthcare compliance
• Hospital software implementation

Previous experience with an EHR system is helpful but not required.

Examples may include:

• Epic
• Oracle Health / Cerner
• MEDITECH
• CPSI / TruBridge
• athenahealth
• Other hospital or clinical systems

Technical Skills

Software development experience is not required.

The successful candidate should be comfortable using and learning technology.

Knowledge or willingness to learn the following is desirable:

• Electronic Health Records
• Microsoft Office
• Microsoft Excel
• Software testing
• Defect tracking
• JIRA or similar tools
• Clinical workflow documentation
• HL7
• FHIR
• USCDI
• Healthcare interoperability
• Healthcare terminology
• Clinical coding concepts
• Healthcare privacy and security

Key Personal Attributes

The ideal candidate should be:

• Clinically knowledgeable
• Detail-oriented
• Analytical
• Organized
• Patient-safety focused
• Comfortable using technology
• Curious about how healthcare software works
• Able to identify workflow problems
• Comfortable communicating with software developers
• Comfortable working with nurses and physicians
• Able to communicate with hospital administrators
• Willing to research healthcare regulations
• Able to maintain detailed compliance documentation
• Interested in healthcare technology and clinical informatics
• Comfortable working in a growing organization

The candidate should also be comfortable questioning workflows that do not make clinical sense and clearly explaining why a workflow should be changed.

Initial Priorities

During the initial phase of the role, the Clinical Product & Compliance Manager will focus on:

• Learning the complete M Systems clinical product suite.
• Documenting major clinical workflows.
• Creating standardized clinical test scenarios.
• Performing end-to-end testing of key EHR workflows.
• Identifying functional and clinical usability gaps.
• Establishing a structured clinical QA process.
• Building a compliance and certification requirements matrix.
• Identifying certification-readiness gaps.
• Creating clinical product documentation.
• Supporting customer workflow discussions and demonstrations.

Key Performance Objectives

Success in this role will include:

• Establishing a structured clinical product testing process
• Developing comprehensive clinical test scenarios
• Improving product usability for clinicians
• Identifying workflow issues before customers encounter them
• Reducing clinical defects found after software releases
• Maintaining clear product and clinical documentation
• Establishing a compliance and certification roadmap
• Improving traceability between requirements and testing
• Providing clear clinical requirements to engineering
• Improving communication between clinicians and engineering
• Supporting successful hospital implementations
• Improving clinical product demonstrations
• Supporting certification-readiness activities

Career Growth

This role can provide significant career growth for a nursing professional interested in healthcare technology.

Possible career progression may include:

Clinical Product & Compliance Manager → Senior Clinical Product Manager → Director of Clinical Informatics / Clinical Product & Compliance → Clinical Informatics Leadership

The position provides hands-on exposure to healthcare software design, engineering, compliance, interoperability, customer implementation, and product strategy.

Why Join M Systems?

This is an opportunity for an RN or nursing student interested in building a career at the intersection of healthcare and technology.

Instead of only using an EHR system, you will have an opportunity to help design, test, validate, improve, and shape the EHR itself.

You will work directly with software engineers, healthcare professionals, customers, and company leadership.

Your clinical knowledge will influence how M Systems products are designed and how nurses, physicians, and other healthcare professionals interact with the system.

For a nursing student interested in healthcare technology, clinical informatics, product management, or healthcare IT, this role can provide practical experience that is difficult to obtain through a traditional nursing position alone.

Pay: Up to $40,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Tuition reimbursement

Work Location: Hybrid remote in McKinney, TX 75070

Salary : $40,000