What are the responsibilities and job description for the Operations Manager position at Morris O Nelson & Sons?
Company Overview
Join an Employee-Owned Company!
Celebrating 59 successful years in 2026, our legacy of success and innovation continues to flourish.
At Morris O Nelson & Sons Inc. (D/B/A Nelson Brothers Trucking Inc.), we don’t just offer jobs—we offer ownership. As an Employee Stock Ownership Plan (ESOP) company, our employees have a real stake in our success. Here, your hard work isn’t just recognized—it’s rewarded. If you're looking for more than just a paycheck and want to be part of a team where your contributions help build both the company and your future, this is your opportunity. Drive your career forward with a company that invests in you. Our dedication to teamwork, safety, integrity, and reliable service shapes our operations and drives our continued growth. Join us in shaping transportation's future with a team that embodies the heart of the Nelson legacy – where each member is valued, inspired, and empowered to leave a lasting impact.
Operations Manager Position Summary
As an Operations Manager you will be responsible for overseeing the day-to-day operations of our organization, ensuring efficiency and productivity. This role involves managing resources, coordinating with other departments, and implementing processes to improve workflow and customer satisfaction. You will work to optimize processes, reduce costs, and ensure compliance with company policies and regulations. The ideal candidate is organized, analytical, and has strong leadership skills.
Objectives and responsibilities of this role
1. Work closely with safety departments to ensure compliance.
o Ensure compliance with company policies, safety regulations, and industry standards.
o Maintains company compliance with regulatory statutes involving DOT and OSHA.
o Actively promote and enforce safe work practices while maintaining a strong commitment to working safely.
2. Maintain constant communication with managers, staff, and customers to ensure proper operations of the company.
o Ensure that operational activities remain on time and within budget.
o Manage resources, and staffing to meet operational goals.
o Coordinate with departments to ensure alignment with business goals.
o Address operational issues and develop solutions to improve workflow.
o Conduct regular performance evaluations and implement improvement plans as necessary.
o Build and maintain strong relationships with customers.
o Stay updated with industry trends, best practices, and technological advancements.
o Recruiting, interviewing, testing, selecting, and training of operations personnel. Training, development, and performance evaluation of operations supervisors.
o Control overtime hours, monitor employee vacation schedules, and maintain the effectiveness and efficiency of routes.
o Oversee the daily operations of the departments, ensuring smooth and efficient processes.
o Lead and mentor team members, providing guidance and support for their professional development.
o Provide guidance, support, and ongoing training to ensure team members meet performance standards.
3. Monitor key performance indicators (KPIs) and provide coaching and corrective actions as necessary.
o Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
o Develop and implement operational policies and procedures to improve productivity and efficiency.
o Track key performance metrics and hold teams accountable to results.
o Build and maintain effective relationship with Operations & Maintenance to ensure that all are working towards the same vision and goal.
o Create a work culture that drives ownership and continuous improvement at all operational and maintenance level.
o Develop and implement predictive and preventive maintenance strategies to ensure that equipment reliability is effective and minimize unscheduled downtime.
o Stay updated with industry trends, best practices, and technological advancements.
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4. Assist in developing and managing budgets.
o Monitor expenses, identify cost-saving opportunities.
o Short and long-range operational planning to meet goals.
o Controlling the costs of operations.
Qualifications
o Demonstrated leadership ability, with the ability to engage and motivate others.
o Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
o Proven experience in operations management or a similar role.
o Strong organizational and analytical skills.
o Effective communication and interpersonal skills.
o Knowledge of operational processes and logistics.
o Proficiency in relevant software tools.
o Ability to work under pressure and meet deadlines.
o Relevant work experience in the industry or sector is preferred.
o Ability to work independently and make sound decisions.
Benefits
Full-time employees (and their families) are offered medical, dental, vision, and basic life insurance with an employee assistance program. Employees can enroll in our 401K plan with a 4% company match. Employees also receive vacation on an accrual basis, sick leave, and six paid holidays throughout the year.
Equal Employment Opportunity & Accommodations
Morris O Nelson & Sons Inc. is an equal opportunity employer. We provide reasonable accommodations and do not discriminate based on disability or other protected status.
Pay: $90.00 - $110.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $90 - $110