What are the responsibilities and job description for the Sales And Marketing Operations Specialist position at Morphisec?
Company Description Morphisec empowers organizations to defend against advanced cyber threats through resilient, self-healing security capabilities. The company focuses on proactive threat prevention, helping customers neutralize attacks before they impact critical systems or data. Its solutions are designed to be lightweight, easy to deploy, and effective in complex environments. Morphisec partners with organizations across industries that prioritize strong cybersecurity, offering technology and expertise that support safer, more secure operations.
Role Description The Sales and Marketing Operations Specialist is a full-time, on-site role based in Texas, United States. This role is responsible for supporting sales and marketing teams by managing pipelines, maintaining CRM data accuracy, and preparing performance reports and dashboards. The specialist coordinates sales processes, assists in lead routing and follow-up, and ensures smooth communication between sales, marketing, and customer-facing teams. Daily tasks include supporting customer inquiries, assisting with training material and sales enablement resources, and helping implement sales and marketing campaigns. The role also involves contributing to process improvements, documenting best practices, and working closely with management to align operations with business goals.
Qualifications
- Strong Communication and Customer Service skills to collaborate with internal teams and support prospects and customers.
- Proficiency in Sales and Sales Management activities, such as pipeline tracking, CRM updates, and performance reporting.
- Experience in Training, including creating or supporting training materials and onboarding processes for sales and marketing staff.
- Comfort with data and technology, including CRM platforms, marketing automation tools, and basic analytics or reporting.
- Detail-oriented approach with strong organizational and time-management abilities.
- Ability to work on-site in Texas, United States, and partner effectively with cross-functional stakeholders.
- Prior experience in sales operations, marketing operations, or a related field; cybersecurity or technology sector experience is an advantage.
- Relevant education such as a bachelor’s degree in Business, Marketing, Communications, or a related discipline, or equivalent practical experience.
Requirements
- Associate's or bachelor’s degree in business, Marketing, Communications, or a related field, or equivalent experience.
- 1–3 years of experience in Sales Operations, Marketing Operations, Sales Support, Customer Operations, or a similar operational role.
- Strong organizational skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment and operate independently across time zones
- Proficiency with Microsoft Office, especially Excel.
- Familiarity with AI and agentic workflows.