Account Coordinator

Job Summary

The Account Coordinator (AC) ensures flawless and timely execution of all local marketing plans in support of their Account Director (AD) and/or Account Executive (AE) and for their own assigned markets. The AC position is focused on client and vendor communication, print program coordination, and budget maintenance.

Successful Account Coordinators on this account are energetic, positive, and work hard for their client. They like working independently, but also find energy in helping their team and offer support as part of the larger effort. ACs hold themselves accountable and take pride in accurate and quality work. They enjoy organizing detailed information so they can anticipate needs and concerns and act quickly. They take notes, always have a to-do list, and following up is second nature to them. They like working within guidelines and procedures.

ACs see and seek the opportunity to learn in all situations. They are curious and investigate solutions before asking questions. They appreciate feedback so they can be continuously improving.

Responsibilities

Assist and support AD and/or AE (and team, as needed)

Primary responsibility of executing local marketing plans

• Maintain accurate media flowcharts for all assigned markets
• Keep records of market decisions
• Research media opportunities and costs
• Place media orders

Client/franchisee and vendor communication

• Build rapport and trust at all times
• Respond to client needs quickly, accurately and thoroughly
• Facilitate timely decision making
• Coordinate and schedule meetings
• Write conference reports
• Maintain current and accurate contact information
• Write and distribute monthly marketing alerts
• Coordinate print program
• Request, proofread and approve artwork
• Meet vendor deadlines
• Maintain budgets
• Submit invoices for payment
• Reconcile all expenses
• Adjust budgets as necessary and/or communicates budget concerns
• Contribute ideas internally and look for ways to improve effectiveness
• Initiate, assist with or take over other projects as needed or assigned
• Demonstrate the following core competencies: Communication skills, relationship building, teamwork, innovative thinking, organization, time management, budgeting, education and self-improvement, composure, flexibility, and acceptance of feedback
• Uphold our agency values : Humanity. Diversity. Integrity. Tenacity. Curiosity.

Qualifications

• Bachelor’s Degree or equivalent, advertising agency internship and/or 1 year related experience, or equivalent combination of education and/or experience
• Professional verbal and written communication skills
• Ability to be organized, work efficiently, prioritize, and meet deadlines
• Aptitude for capturing and recalling detailed information and implementing it accurately
• Applications required: Microsoft Office including Word, Excel (at least intermediate Excel experience preferred), PowerPoint, Outlook, Adobe Acrobat

Preferences

• Advertising agency experience
• Experience working with direct mail, print, broadcast, or other advertising vendors helpful
• Intermediate Excel experience

This job description reflects the general details considered necessary to describe the principal functions of the job. It shall not be construed as a detailed description of all work requirements, nor is it intended to be an exhaustive list of responsibilities and duties necessary to perform the job. The Family of Companies is an Equal Opportunity Employer.