What are the responsibilities and job description for the Host and cashier position at Morninkol Cafe?
Job Summary
We are seeking a friendly and organized Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and efficient service. Also table touch. You will handle customer transactions, manage reservations, and provide excellent customer service in a fast-paced environment. Your ability to communicate effectively and maintain a positive attitude will be essential in creating a memorable dining experience for our guests.
Duties
- Greet and seat guests promptly upon arrival, ensuring they feel welcomed and valued.
- Manage the reservation system and maintain an organized seating chart.
- Process customer transactions accurately using the POS system.
- Answer phone calls with proper phone etiquette, assisting customers with inquiries and reservations.
- Provide information about menu items, specials, and promotions to enhance the guest experience.
- Collaborate with kitchen and wait staff to ensure smooth operations during busy periods.
- Address guest concerns or complaints promptly and professionally, striving for complete satisfaction.
- Maintain cleanliness and organization of the front-of-house area.
Experience
- Previous experience in customer service or hospitality is preferred, particularly in food service or restaurant settings. (Brunch or Breakfast)
- Familiarity with POS systems, is a plus but not required; training will be provided.
- Strong communication skills are essential for interacting with guests and team members effectively.
- A positive attitude and willingness to help others are crucial for success in this role.
Punctuality is absolutely mandatory for this position. Arriving late or failing to adhere to scheduled start times will not be tolerated and may result in disciplinary action. Candidates must demonstrate a consistent track record of reliability and commitment to being on time without exception.
Join us as we create exceptional experiences for our guests while fostering a supportive team environment!
Job Type: Full-time
Pay: From $500.00 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $500