What are the responsibilities and job description for the Property Manager position at Morning Breeze Cabin Rentals?
Job Overview
We are seeking a dedicated and experienced Property Manager to oversee the day-to-day operations of our short-term rental properties in the North Georgia Mountains. The ideal candidate works well with others, has a keen eye for detail, and brings strong problem-solving skills — particularly when handling maintenance-related issues. This role requires the ability to multitask, stay calm in high-pressure situations, and make sound decisions independently when needed.
A genuine commitment to providing exceptional customer service — especially over the phone — is essential. Our goal is to ensure a positive experience for both guests and property owners through clear communication, efficient operations, and thoughtful follow-through.
Responsibilities
- Manage the maintenance portion of internal operations using our specialized property management software
- Log maintenance issues, assign tasks to the appropriate internal team or vendor, and coordinate repair schedules
- Communicate with vendors and follow up daily until issues are fully resolved
- Maintain clear and professional communication with guests and tenants via phone and text
- Conduct regular property inspections to ensure safety, cleanliness, and maintenance standards are met
- Assist with onboarding new properties into our rental program
- Pick up and deliver supplies to properties as needed
- Provide on-call after-hours emergency coverage on Monday, Thursday, and Friday evenings, responding only to escalated issues not resolved by our emergency service.
- Coordinate and track maintenance activity using a CMMS (Computerized Maintenance Management System)
- Foster positive guest and owner relationships through effective customer relationship management
Skills & Qualifications
- Proven experience in property management or a related field
- Strong understanding of short-term rental operations, processes, and regulations
- Excellent communication skills with the ability to de-escalate and resolve guest concerns professionally
- Proficiency with property management or maintenance tracking software
- Strong phone-based customer service skills
- Ability to manage multiple tasks simultaneously while maintaining attention to detail
- Highly organized, dependable, and able to work independently as well as part of a team
- Reliable transportation and the ability to travel locally between properties
What Success Looks Like in This Role
- Maintenance issues are handled promptly and proactively
- Guests feel heard, supported, and cared for
- Properties are consistently well-maintained and compliant
- Communication is clear, timely, and professional
- Problems are solved efficiently, even during high-stress situations
Job Type: Full-time
Pay: $38,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Referral program
Work Location: In person
Salary : $38,000 - $40,000