Bilingual Medical Scheduler | Bedford, NH | $24–$25/hr | Full-Time | In-Office

Bilingual Medical Scheduler | Bedford, NH | $24–$25/hr | Full-Time | In-Office

Spanish Speaking / Bilingual Required

Job Summary

We are seeking a highly organized and customer-focused Bilingual Medical Scheduler to join our growing healthcare team in Bedford, New Hampshire.

This role is ideal for someone with experience coordinating patient appointments, medical procedures, referrals, and insurance-related scheduling activities in a busy healthcare environment. The Medical Scheduler serves as a key point of contact for patients, provider offices, and internal staff, helping ensure a seamless scheduling experience while maintaining exceptional customer service.

The ideal candidate is detail-oriented, comfortable working with technology, and able to manage a high volume of scheduling activity while maintaining accuracy and professionalism.

Compensation: $24–$25 per hour

Qualifications

• High school diploma or equivalent required; Associate degree preferred
• Minimum of 2 years of medical scheduling, patient access, medical receptionist, healthcare customer service, or related experience required
• Experience scheduling patient appointments, medical procedures, diagnostic testing, or specialty visits preferred
• Familiarity with electronic medical records (EMR/EHR) and scheduling platforms required
• Experience obtaining insurance authorizations, referrals, or Medicaid approvals preferred
• Strong computer skills including Microsoft Office and web-based scheduling systems
• Excellent communication and customer service skills
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Ability to maintain confidentiality and professionalism at all times
• Bilingual Spanish required

Responsibilities

• Schedule patient appointments, consultations, procedures, and follow-up visits
• Coordinate appointment availability across multiple providers and schedules
• Communicate appointment details, preparation instructions, and schedule updates to patients
• Verify patient information and maintain accurate scheduling records
• Assist with obtaining referrals, prior authorizations, and insurance approvals as needed
• Coordinate with provider offices, healthcare facilities, and internal departments regarding scheduling needs
• Manage appointment changes, cancellations, and rescheduling requests
• Answer incoming calls and respond to scheduling inquiries professionally and efficiently
• Maintain accurate documentation within scheduling and EMR systems
• Monitor provider schedules and identify opportunities to improve scheduling efficiency
• Assist patients with questions regarding appointments, referrals, and scheduling processes
• Support office operations including documentation, scanning, faxing, and general administrative tasks
• Help ensure a positive patient experience through excellent communication and follow-through

What We're Looking For

• Strong attention to detail and accuracy
• Ability to prioritize and manage multiple tasks simultaneously
• Professional and friendly phone presence
• Comfortable working with scheduling software and healthcare technology
• Ability to remain calm and organized in a fast-paced environment
• Team-oriented mindset with a strong commitment to patient service

Benefits

• $24–$25 per hour based on experience
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• Stable full-time schedule
• Supportive team environment
• Opportunities for growth and advancement

Our Commitment

We are committed to creating an exceptional experience for both patients and employees by fostering a culture of professionalism, communication, teamwork, and respect.

• Build strong relationships through outstanding service
• Maintain a positive and collaborative work environment
• Deliver accurate and timely support to patients and providers
• Support employee growth and long-term success

Salary : $24 - $25