Leasing

Job Summary

Morgan Properties seeks a dedicated Leasing Professional to join our team with a vibrant and customer-focused attitude. The successful candidate will be responsible for managing all aspects of apartment rentals, from generating and handling traffic to leasing apartments and assessing potential residents.

Key Responsibilities:

• Attracting Prospective Residents:
  1. Creates applicant files and processes applications, verifies qualifications of applicants and submits all applications to Manager for approval.
  2. Contact applicant to confirm approval or denial of application within 24 hours.
  3. Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
  4. Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours.
  5. Schedules lease signings within 24 hours of approval. Completes lease agreement and collects rental deposit.
• Ensuring Resident Retention:
  1. Uses the guest card to ascertain the needs and qualifications of every guest.
  2. Maintains courteous communications with residents, applicants and representatives of other companies.
  3. Reviews unit availability and records all traffic in the computer on a daily basis.
  4. Walks tour paths, vacant units and make-readies on a daily basis to ensure the 'model' apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the 'curb appeal' of the property.
  5. Records all resident correspondence and submit it to manager for review.
  6. Promotes resident retention programs.
• Coordination with Office Team:
  1. Supports team in achieving the goals of the property.
  2. Assists manager with any requested work to be done on the property.
  3. Maintains a 'team spirit' and works well with the entire staff.
  4. Demonstrates flexibility with hours and days worked.
• Marketing:
  1. Gathers information to learn about property, surrounding community, and competition.
  2. Assists in mailing outreach; Distributes flyers and letters to residents if necessary; Shops competitive properties and assists manager in preparing a market comparison grid; Participates in any outside marketing events as required.
• Follow Up:
  1. Follows up with each guest a minimum of five times.
  2. Promptly responds to phone calls and emails from guests.
• Compliance:
  1. Adheres to federal and state Fair Housing Laws as well as all company policies.

Requirements:

• Prior experience in leasing, sales, customer service.
• May require valid drivers' license, along with good driving record and auto insurance, if traveling to multiple properties.
• Outstanding interpersonal and communication skills required to interact with both residents and office staff.
• Strong sales aptitude and focus on providing current and prospective residents with exceptional customer service.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Benefits:

• 20% Rent Discount.
• $100 New Lease Commissions.
• Property Staff Shared Renewal Commissions – paid monthly.
• $300 Morgan Essentials – paid quarterly.
• Employee referral payment program (as much as $750).
• Education/Tuition Reimbursement Program.
• Medical, Dental, and Vision benefits.
• Life/AD&D Insurance.
• Long and short-term disability.
• Retirement Plan - 401(k) Plan with company match.
• Generous paid time off, including 10 holidays per year and sick leave.
• Employee Assistance Program.
• Additional employee discounts available.