Medical Front Office Coordinator

Morgan Family Medicine is seeking a warm, professional, reliable team player to join us as a Front Office Coordinator in the Meridian area! We offer a positive, supportive work environment and opportunities for growth in the medical industry.

Responsibilities and Duties

At Morgan Family Medicine, our Front Office Coordinators are responsible for providing personal, kind, and prompt customer service in our never-dull clinic. Attention to detail, problem solving and the ability to multi-task are critical attributes for this role. Specific duties include welcoming patients, facilitating the intake process for new clients, managing incoming calls and referrals, scheduling patients, scanning/organizing documents, collecting payments, and supporting our providers and patients as needed.

Skills Necessary

• Display mastery of the English language, basic working knowledge of medical terminology, and maintain confidentiality in all clinical activities and communication
• Possess the natural ability to multi-task and pay attention to details, no matter how small
• Confidently, calmly, and accurately schedule patients, facilitate the intake process for new clients, and answer phone calls
• Understand customer management systems and the ability to navigate scheduling software
• Enter information with pinpoint accuracy and confidently confirm data when it is difficult to understand
• Greet patients politely and display exceptional interpersonal skills
• Excel in customer service, and more than that – show empathy, the natural desire to develop relationships, and the knack to explain complex processes with ease
• Possess a positive, professional, and team-centered attitude
• Pride yourself in excellent and ever-growing computer skills
• Maintain a clean and orderly clinic as part of a dedicated team
• Dynamically adapt to processes and procedures as our clinic continues to grow
• Ability to work in a fast paced environment

Qualifications

• Advanced English skills, including spoken and written communication and comprehension
• Minimum 1 year customer service experience
• Medical office experience is preferred, but not required
• Medical terminology is preferred
• Basic anatomy and physiology knowledge is preferred
• Pharmacy knowledge is preferred
• Bilingual is a plus
• Minimum High School Diploma/GED

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $20