What are the responsibilities and job description for the Medical Receptionist position at Moreland Ear, Nose & Throat Group, LTD?
About Us
Moreland Ear, Nose & Throat is a patient-centered specialty clinic dedicated to providing high-quality ENT care in a welcoming and professional environment. We are seeking a friendly and organized Medical Receptionist to be the first point of contact for our patients and help support the smooth daily operations of our office.
Responsibilities
- Greet patients and visitors in a professional, courteous manner
- Check in patients, verify insurance, and collect co-pays and balances
- Schedule, confirm, and manage patient appointments
- Answer and route phone calls promptly and accurately
- Maintain and update patient records in the EMR system
- Coordinate with providers, nurses, and medical assistants to support clinic workflow
- Process referrals, authorizations, and medical correspondence as needed
- Maintain a clean and organized reception area
- Ensure compliance with HIPAA and clinic confidentiality standards
Qualifications
- High school diploma or equivalent (required)
- Previous medical receptionist or healthcare office experience preferred
- Knowledge of medical terminology and insurance processes a plus
- Experience with EMR systems and Microsoft Office
- Strong customer service, communication, and multitasking skills
- Detail-oriented and dependable team player
Schedule & Benefits
- Full-time position, Monday–Friday (no weekends or holidays)
- Paid time off and holiday pay
- Health, dental, and vision insurance options
- Retirement plan available
- Supportive, team-oriented clinic environment
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Waukesha, WI 53188 (Required)
Ability to Relocate:
- Waukesha, WI 53188: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $19