What are the responsibilities and job description for the Dispatcher and Customer Service Representative position at Moreau’s Thermal Services?
Overview
Join our dynamic team as a Dispatcher and Customer Service Representative, where you'll be the vital link ensuring smooth transportation operations and exceptional customer interactions. This energetic role combines dispatching logistics with frontline customer service, empowering you to coordinate service schedules & deliver outstanding support to clients and drivers alike. If you thrive in fast-paced environments, excel at organization, and possess a passion for logistics and communication, this opportunity is perfect for you! You’ll play a key role in optimizing supply chain efficiency while providing top-tier service that keeps our operations moving seamlessly.
Responsibilities
- Scheduling maintenance & repair jobs
- Manage multi-line phone systems to handle inquiries from drivers, clients, and internal teams with professionalism and clarity.
- Utilize GPS and GIS tools to monitor vehicle locations, optimize routes, and support transportation planning efforts.
- Assist with shipping & receiving tasks, including documentation verification and inventory coordination.
- Clerical duties
Experience
- Prior experience in dispatching
- Excellent communication skills with the ability to manage phone calls professionally using multi-line phone systems.
- Ability to perform data entry accurately.
- Strong organizational skills combined with the ability to multitask efficiently in a fast-paced environment.
Benefits & vacation time available. Salary based on experience. Join us to be part of an energetic team committed to excellence in logistics coordination and customer service!
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15