What are the responsibilities and job description for the Front Desk Coordinator position at MORAVIAN VILLAGE OF BETHLEHEM?
About Us:
At Moravian Village, we are dedicated to creating a warm, welcoming environment where seniors can enjoy comfort, safety, and a strong sense of community. Our team is committed to compassionate care and exceptional service, and we’re currently seeking a friendly, organized, and dependable Front Desk Associate to be the first point of contact for residents, families, and visitors.
Job Summary:
As the Front Desk Associate, you will play a key role in maintaining a positive and professional atmosphere. You'll be responsible for greeting guests, answering phone calls, assisting residents with inquiries, and supporting administrative functions. This is a Part Time or Per Diem position. The primary shifts are evenings and overnights. Must have weekend availability as well.
Key Responsibilities:
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Greet residents, families, and visitors with warmth and professionalism
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Answer and direct phone calls in a courteous manner
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Monitor and manage visitor logs and resident sign-outs
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Respond to resident and guest inquiries and direct them to appropriate staff
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Assist with mail distribution, filing, and basic clerical duties
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Maintain a clean and organized front desk and lobby area
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Follow all community policies and safety procedures
You must be a candidate that values being part of a family and not just a number!
Valid/current PA drivers license in good standing.
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High school diploma or equivalent
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Previous experience in customer service or front desk role preferred
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Excellent communication and interpersonal skills
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Basic computer proficiency (MS Office, email, phone systems)
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Compassionate and patient demeanor
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Ability to handle sensitive information with discretion
Salary : $14 - $15