Assistant General Manager

Who is MOOYAH?

At MOOYAH, we believe that life’s most awesome moments are built around authentic connections and shared experiences. Whether it’s a simple smile or a meaningful conversation, we’re all about bringing people together. And what’s better than gathering with friends and family to enjoy a meal where everyone gets their perfect burger? That’s what we call a mouthful of awesome!

Essential Duties and Responsibilities

The Assistant General Manager's responsibilities include learning from and assisting the General Manager in all areas outlined in the job description, ensuring alignment and support in executing the company's goals and operations.

People Management

• Inspire and Lead: Attract, develop, and retain top talent passionate about service, excellence, and quality.
• Coach for Success: Train and develop team members using the MOOYAH Training Program, cross-training opportunities, pre-shift meetings, and mandatory compliance training (e.g., Food Safety).
• Set the Bar High: Educate, communicate, and reinforce quality standards for both leadership and team members.
• Performance Reviews: Conduct timely performance evaluations, including annual reviews that outline strengths, opportunities for growth, and merit recommendations.

Operations Management

• Excellence in Action: Ensure the restaurant meets the highest operational standards and complies with all state and federal regulations.
• Follow the Playbook: Adhere to MOOYAH’s Operations Manual to maintain consistency and excellence.
• System Mastery: Oversee all restaurant systems, including inventory control, accounting, and equipment management.
• Quality Assurance: Hold the restaurant accountable for executing quality control programs (e.g., Steritech inspections, pre-shift checklists).
• Keep It Running: Ensure all equipment is maintained and operating at peak performance.

Financial Management

• Achieve Goals: Meet or exceed sales and EBITDA targets.
• Strategic Planning: Monitor sales goals against the budget and prior performance, and take action to address unfavorable trends.
• Drive Sales: Build revenue by promoting exceptional guest experiences and executing national and local marketing initiatives.
• Smart Scheduling: Review and manage payrolls and schedules to optimize labor costs while supporting team needs.

Education and Work Experience Requirements

• Proven Leadership: At least 1 year of management experience in food service (fast food, quick service, or casual dining).
• Demonstrated Success: Minimum of 2 years in the restaurant, food service, or retail industry, showcasing career progression and measurable achievements.
• Educational Foundation: High School Diploma or GED required. Completion of a Food Service Management or Culinary program may substitute for some experience.
• Technical Proficiency: Familiarity with Microsoft Office and back-of-house systems, such as labor schedulers and inventory tracking tools.
• Certifications: Current Food Safety Manager Certification or willingness to obtain one within 30 days of hire.
• Leadership Excellence: Skilled at motivating and empowering teams, setting goals, and turning plans into action.
• Schedule Flexibility: Availability to work nights, weekends, and holidays as needed.

Preferred Skills

• Bilingual Advantage: Spanish/English proficiency is a plus.
• Certifications: Current Food Service Management Certification is highly desirable.
• Franchise Knowledge: Experience with franchisee relations is a bonus.

Work Environment and Physical Demands

• Active Role: Regularly required to stand, walk, kneel, talk, and listen.
• Strength Required: Must lift and carry products/boxes weighing up to 70 pounds.
• Fast-Paced: Be prepared to work in high-energy, loud environments with regular product preparation.

This job posting is for a restaurant owned and operated by an independent franchisee, not MOOYAH Franchising, LLC. This means the independent franchisee, and not MOOYAH Franchising, LLC, is responsible for all employment-related matters in the restaurant, including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing, and scheduling. If you are hired for this job posting, the independent franchisee, not MOOYAH Franchising, LLC, will be your employer. MOOYAH Franchising, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees.

MOOYAH is an American fast casual restaurant chain headquartered in Plano, Texas. The chain reached over 100 locations in 23 U.S. states and nine countries in 2016 in North America and the Middle East. They specialize in hamburgers, french fries, and shakes.

Salary : $18 - $20